Owners Lounge Host & Bar Service Pro

Leisure Employment Services; Seton Sands Holiday Village; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

On-park dining 50% off

Haven Holidays discount 20%

Free facility access

National brand discounts

Staff discounts

Job summary

Haven is seeking an Owners Lounge Team Member at Seton Sands Holiday Village to deliver friendly, high-quality service to Holiday Homeowners. You will greet guests, take drinks and food orders, and maintain a welcoming lounge space.

This role requires a customer-focused attitude, excellent communication, and flexibility to work evenings, weekends and holidays in a lively park atmosphere. Training and team perks are provided as part of our supportive Haven culture.

Qualifications

• Previous experience in a bar, hospitality, or customer-facing role is beneficial but not essential.
• Applicants must meet the minimum legal age of 18 to sell alcohol.
• A friendly, professional, and customer-focused approach.
• Confident communicator who enjoys building positive relationships.
• Able to work calmly and efficiently in a relaxed but service-led environment.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Greet Holiday Homeowners warmly and provide attentive, personalised service.
• Take and prepare drinks orders, including beers, wines, spirits, and simple cocktails.
• Take and serve food orders, working closely with our kitchen team.
• Maintain a clean, organised, and well-presented bar and lounge area.
• Build rapport with owners, helping to create a friendly, community feel.
• Support owner events and social activities, including setting up, serving, and ensuring events run smoothly.
• Work collaboratively with other departments across the park when required to support owner experiences and operational needs.
• Work closely with the team to ensure smooth day-to-day lounge operations.
• Follow all responsible alcohol service and health & safety guidelines.

Skills

Customer service

Communication

Flexibility

Teamwork

Alcohol service

Job description

Haven is seeking an Owners Lounge Team Member at Seton Sands Holiday Village to deliver friendly, high-quality service to Holiday Homeowners. You will greet guests, take drinks and food orders, and maintain a welcoming lounge space.

This role requires a customer-focused attitude, excellent communication, and flexibility to work evenings, weekends and holidays in a lively park atmosphere. Training and team perks are provided as part of our supportive Haven culture.