Owner & Guest Experience Concierge

Parkdean Resorts UK Limited; Newquay; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Employee Assistance Programme

Staff discount 50%

Friends and family discount 25%

Team member discount 30%

Brand discounts (Hello Fresh)

Job summary

Parkdean Resorts UK Limited in Newquay, Cornwall, United Kingdom, is looking for an enthusiastic Owner and Guest Experience Advisor to join our reception team and ensure every guest and owner has a memorable stay. You’ll greet guests, share park information, and help deliver events with warmth.

No experience? No problem— we’ll train you and support you with a friendly team across 66 parks, offering great training and benefits.Weekend work required.

Qualifications

• No experience required; training provided.
• Must be able to work weekends.
• Passion, positivity and team spirit are valued.

Responsibilities

• Greet owners and guests with a smile and check-in efficiently.
• Provide information about the park, entertainment, and local attractions in person or by phone.
• Support owner/guest requests and resolve issues promptly.
• Keep admin tasks updated: bookings, cash reconciliation, arrivals, and filing.
• Assist in delivering memorable events for owners and guests.

Skills

Customer service

Weekend availability

Communication

Team player

Job description

Parkdean Resorts UK Limited in Newquay, Cornwall, United Kingdom, is looking for an enthusiastic Owner and Guest Experience Advisor to join our reception team and ensure every guest and owner has a memorable stay. You’ll greet guests, share park information, and help deliver events with warmth.

No experience? No problem— we’ll train you and support you with a friendly team across 66 parks, offering great training and benefits.Weekend work required.