Guest & Owner Experience Host

Parkdean Resorts UK Limited; Shanklin; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

50% staff discount

Friends & family 25% discount

Team member discount 30%

Apprenticeship support

Job summary

Parkdean Resorts UK Limited, located in Shanklin on the Isle of Wight, seeks an attentive Owner and Guest Experience Advisor to join the frontline team. You will welcome guests and owners, share park information, and help ensure memorable stays with friendly, proactive service.

No prior experience required—full training and development are provided in a supportive environment across Parkdean's 66 parks. Ideal for people-people who enjoy a fun, team-based workplace and flexible opportunities.

Qualifications

• Friendly, approachable attitude and willingness to learn.
• Strong communication and listening skills.
• Ability to work well in a team and handle multiple tasks.

Responsibilities

• Greet owners and guests with a warm welcome.
• Provide guests/owners with information about the park, events and local attractions.
• Assist with guest/owner requests and resolve issues promptly.
• Maintain bookings and perform light administrative tasks as needed.
• Help deliver memorable events for owners and guests.

Skills

Customer service

Communication

Phone etiquette

Job description

Parkdean Resorts UK Limited, located in Shanklin on the Isle of Wight, seeks an attentive Owner and Guest Experience Advisor to join the frontline team. You will welcome guests and owners, share park information, and help ensure memorable stays with friendly, proactive service.

No prior experience required—full training and development are provided in a supportive environment across Parkdean's 66 parks. Ideal for people-people who enjoy a fun, team-based workplace and flexible opportunities.