Owner & Guest Experience Ambassador

Parkdean Resorts UK Limited

Playden

Hybrid

GBP 21,000 - 27,000

Full time

14 days+

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Benefits offered by this job

Training across 66 parks

Employee Assistance Programme

50% discount for you on holidays

25% discount for friends and family

Team member discount 30% on food, etc.

Brand discounts (Hello Fresh, gyms, &c

Job summary

Parkdean Resorts seeks an Owner and Guest Experience Advisor to warmly welcome owners and guests at Camber Sands, handling check-ins, park information, and local attractions guidance. You will support requests, manage bookings and admin tasks, and help deliver memorable events for our holiday guests.

Training will be provided; the role emphasizes a friendly, proactive guest experience. Join a UK-wide park family with employee discounts and wellbeing support, and enjoy colleagues who share a

Qualifications

No prior experience required; training will be provided.
Greet owners and guests and provide friendly, helpful service.

Responsibilities

Greet owners and guests with a smile, ensuring a smooth and friendly check-in experience.
Provide guests and owners with information about the park, entertainment and local attractions, in person or over the phone.
Support and assist with owner and guest requests and feedback and resolve issues promptly.
Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing.
Assist in delivering memorable events for both owners and guests.

Skills

Customer service

Communication

Job description

Training will be provided; the role emphasizes a friendly, proactive guest experience. Join a UK-wide park family with employee discounts and wellbeing support, and enjoy colleagues who share a

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