Owner Events Experience Coordinator

Haven; Lancashire; Hybrid; GBP 14,000 - 21,000; Full time

Benefits offered by this job

50% off on-park dining

20% discounts on Haven Holidays and in

In-store discounts

Free access to Haven facilities

Savings at national brands

Job summary

Haven is seeking an Owner Events Coordinator to plan and deliver a calendar of events for Holiday Home Owners, acting as the primary contact to build lasting relationships and promote owner loyalty.

The role requires strong organisational and communication skills, with flexibility to work weekends and bank holidays, and proficiency in Microsoft Office for coordinating activities and communications.

Qualifications

• Proven experience in event coordination or related role.
• Strong organisational and multi-project management skills.
• Excellent communication and interpersonal skills with an owner-first mindset.
• Flexibility to work weekends, evenings and bank holidays.
• Proficient with Microsoft Office applications.

Responsibilities

• Plan, organise and deliver a calendar of events and activities tailored to owners.
• Build and maintain strong relationships with owners, ensuring their needs and concerns are addressed promptly.
• Coordinate communication and engagement with owners, from welcoming them on park to updates on park developments and events.
• Manage the logistics and resources required for events with park leadership teams, ensuring compliance with H&S regulations.
• Analyze owner feedback to continuously improve ownership experience on park.

Skills

Event coordination

Customer service

Organisational skills

Communication skills

Flexible working hours

Microsoft Office

Tools

Microsoft Office

Job description

Haven is seeking an Owner Events Coordinator to plan and deliver a calendar of events for Holiday Home Owners, acting as the primary contact to build lasting relationships and promote owner loyalty.

The role requires strong organisational and communication skills, with flexibility to work weekends and bank holidays, and proficiency in Microsoft Office for coordinating activities and communications.