Owner Experience & Events Coordinator

Leisure Employment Services; United Kingdom; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

50% off on-park dining

20% discounts on Haven Holidays and in

Free access to facilities

Job summary

Haven is seeking an Owner Events Coordinator to join our experience team. This full-time, permanent role focuses on planning and delivering events for holiday home owners, building strong owner relationships, and coordinating park communications and events with leadership teams.

You will require proven event coordination and customer service experience, excellent organisation, and flexibility to work weekends and holidays. DBS check is required prior to starting.

Qualifications

• Proven experience in event co-ordination, customer service, or a similar role.
• Strong organisational skills with the ability to manage multiple projects.

Responsibilities

• Plan, organise and deliver a calendar of events and activities tailored to our owners.
• Build and maintain strong relationships with owners, ensuring their needs and concerns are addressed promptly.
• Co-ordinate communication and engagement with owners, from welcoming them on park to updates on park developments and events.
• Manage the logistics and resources required for events with park leadership teams, ensuring that all events are compliant with H&S regulations.
• Analyse owner feedback to continuously improve ownership experience on park.

Skills

Event coordination

Customer service

Organisational skills

Owner focus

Communication

Tools

Microsoft Office

Job description

Haven is seeking an Owner Events Coordinator to join our experience team. This full-time, permanent role focuses on planning and delivering events for holiday home owners, building strong owner relationships, and coordinating park communications and events with leadership teams.

You will require proven event coordination and customer service experience, excellent organisation, and flexibility to work weekends and holidays. DBS check is required prior to starting.