Events Coordinator NEW Posted today Exmouth Haven Devon Cliffs Holiday Park

Haven; Exmouth; Remote; GBP 11,000 - 18,000; Full time

Benefits offered by this job

On-park dining discount 50%

Haven Holidays discount 20%

Facility access for employees

Discounts at national brands

Job summary

Haven in Exmouth is seeking an Owner Events Coordinator to deliver engaging events for Holiday Home Owners on park. You will plan and run a calendar of activities while building strong owner relationships to boost loyalty and satisfaction.

You'll coordinate with park teams to manage event logistics, ensure safety compliance, and provide a welcoming, owner-first experience. Weekend, evening and holiday work are required, with full-time permanent employment.

Qualifications

• Proven experience coordinating events and delivering excellent customer service.
• Strong organisational and time-management abilities with multiple projects.
• Excellent communication and interpersonal skills with an owner-first mindset.
• Ability to work flexibly including weekends, evenings and bank holidays.

Responsibilities

• Plan, organise and deliver a calendar of events for Holiday Home Owners.
• Build and maintain strong relationships with owners and address needs promptly.
• Coordinate communication and engagement with owners, from welcome to updates.
• Manage event logistics with park leadership while ensuring H&S compliance.
• Analyse owner feedback to continuously improve ownership experience.

Skills

Event coordination

Customer service

Communication

Organization

Tools

Microsoft Office

Job description

Position:Owner Events Coordinator Type:Full-Time / Permanent Pay Rates:Up to £12.71 per hour depending on age

Join our One Great Team here at Haven as an Owner Events Coordinator, where you’ll be at the heart of delivering exceptional experiences for our Holiday Home Owners.

We are seeking an Owner Events Coordinator, to join our experience team and play a key role in enhancing owner experience on park, by organising and coordinating events and activities. You will also act as a primary point of contact for our owners, helping to build lasting relationships that promote owner loyalty and satisfaction.

Key Responsibilities

• Plan, organise and deliver a calendar of events and activities tailored to our owners.
• Build and maintain strong relationships with owners, ensuring their needs and concerns are addressed promptly.
• Co-ordinate communication and engagement with owners, from welcoming them on park to updates on park developments and events.
• Manage the logistics and resources required for events with park leadership teams, ensuring that all events are compliant with H&S regulations.
• Analyse owner feedback to continuously improve ownership experience on park.

Requirements

• Proven experience in event co-ordination, customer service, or a similar role, ideally in the leisure, hospitality or tourism sector.
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with an owner first mind-set.
• Ability to work flexibly, including weekends, evenings and bank holidays.
• Proficient with Microsoft office.

This opportunity requires the new candidate to undergo, and satisfactorily complete, an Enhanced DBS check prior to starting work.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.