Overnight Guest Experience Supervisor

Titanic Hotel Belfast; Queen's Island; Sur place; GBP 26 000 - 34 000; Plein temps

Résumé du poste

Titanic Hotel Belfast in Belfast is seeking an Assistant Night Manager to supervise overnight operations, security and guest services. You will support front desk activity, coordinate room service and ensure safety standards are met throughout the night.

The role requires hospitality experience and a calm, proactive approach to guest care. Join a heritage hotel operated by Harcourt Developments, part of a renowned Titanic Quarter project, offering the chance to grow within a luxury 119-bedroom

Qualifications

• Hospitality experience is required.
• Duty manager experience is required.

Responsabilités

• Carry out a minimum of two security checks with focus on security, fire and safety each night.
• Run the Night Audit.
• Monitor the Front Desk overnight.
• Check in and out hotel guests and assist with luggage.
• Serve room service food and beverages to guests.
• Maintain control systems and ensure correct charging and secure handling of revenue.
• Attend training and be willing to take on additional responsibilities.
• Adhere to local laws and company dress code.

Description du poste

Titanic Hotel Belfast in Belfast is seeking an Assistant Night Manager to supervise overnight operations, security and guest services. You will support front desk activity, coordinate room service and ensure safety standards are met throughout the night.

The role requires hospitality experience and a calm, proactive approach to guest care. Join a heritage hotel operated by Harcourt Developments, part of a renowned Titanic Quarter project, offering the chance to grow within a luxury 119-bedroom