Night Manager: Elite Overnight Hospitality Leader

Axiom Hospitality Limited; Belfast City District; Hybride; GBP 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Worldwide hotel discounts

Hotel colleague rates

28 days holiday

Discounts across retail/restaurants

Employee assistance line

Wagestream pay access

Xcape stayover

Referral bonus

Free meals on shift

Long-service awards

Résumé du poste

Hilton Belfast is seeking an exceptional Night Manager to lead overnight operations. Reporting to the Front Office Manager, you will guide a hardworking team, deliver world-class hospitality, and ensure absolute safety.

You will manage, coach and train staff, greet guests warmly, and maintain high service levels at all times. This role offers growth, progression, and the chance to be an ambassador for the Hilton brand.

Qualifications

• Experience in hospitality leadership roles and frontline service preferred.
• Strong customer service skills with a guest-first attitude.
• Excellent communication, written and verbal, with a professional demeanor.

Responsabilités

• Oversee hotel operations during night hours to ensure smooth service.
• Lead, coach and train the hotel night team to deliver high standards.
• Greet guests warmly and handle requests professionally over face-to-face or phone.

Connaissances

Leadership

Customer service

Communication

Hospitality industry

Reception experience

Teamwork

Flexible

Independent working

Presentation

Description du poste

Hilton Belfast is seeking an exceptional Night Manager to lead overnight operations. Reporting to the Front Office Manager, you will guide a hardworking team, deliver world-class hospitality, and ensure absolute safety.

You will manage, coach and train staff, greet guests warmly, and maintain high service levels at all times. This role offers growth, progression, and the chance to be an ambassador for the Hilton brand.