Overnight Guest Experience & Security Lead

WildLand Limited; Lairg; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Private Medical Insurance

Health Cash Plan

Life Assurance

Income Protection Insurance

Critical Illness Insurance

Cycle to Work Scheme

Highlife Gym Membership

Online Clothing Discount

Job summary

A growing hospitality company in the highlands of Scotland seeks a dedicated individual to oversee overnight operations and security. The candidate will engage with guests, respond to first aid and emergencies, and ensure a peaceful environment. The role offers competitive pay, pension, and benefits like private medical insurance and gym membership, appealing to those who thrive in dynamic environments and enjoy supporting their community.

Qualifications

• Warm and approachable personality tailored for guest interaction.
• Ability to handle pressure while maintaining professionalism.
• Experience or capability in first aid response.

Responsibilities

• Respond to guest enquiries and emergencies promptly.
• Maintain peace and manage noise complaints discreetly.
• Prepare a comprehensive handover report for morning shifts.
• Conduct security patrols to ensure safety.
• Assist staff in ensuring venues are cleared safely.

Skills

Calm and professional demeanor

Confident communication

Problem-solving abilities

Job description

A growing hospitality company in the highlands of Scotland seeks a dedicated individual to oversee overnight operations and security. The candidate will engage with guests, respond to first aid and emergencies, and ensure a peaceful environment. The role offers competitive pay, pension, and benefits like private medical insurance and gym membership, appealing to those who thrive in dynamic environments and enjoy supporting their community.