Night Concierge & Guest Experience Champion

Crieff Hydro Limited; Crieff; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Live-in Accommodation

Exclusive Discounts

Team Rate Hotel Stays

Refer a Friend Bonus

Guest Mention Rewards

A Friendly & Supportive Team

Career Progression

Wellbeing Support

Team Events & Annual Staff Party

Job summary

Crieff Hydro Family of Hotels in Scotland is looking for a friendly Night Porter to join our busy team on the night shift. You’ll help maintain security, cleanliness and guest satisfaction while delivering warm, personal service.

You'll assist with luggage, conference setup, snow clearing and other night-time duties. A clean driving license (over 21) and a flexible, team-focused approach are essential for thriving in our welcoming, live-in accommodation environment.

Qualifications

• Previous porter experience and willingness to work night shifts.
• Good listening skills and ability to respond to guest needs.
• Team-oriented and flexible with a can-do attitude.

Responsibilities

• Maintain security, cleanliness and guest satisfaction during the night shift.
• Deliver exceptional service, assist with luggage and conference setup for the next day.
• Coordinate snow clearance and other night-time tasks; engage with guests to enhance their stay.

Skills

Night porter experience

Good listener

Team focus

Flexibility

Communication

Job description

Crieff Hydro Family of Hotels in Scotland is looking for a friendly Night Porter to join our busy team on the night shift. You’ll help maintain security, cleanliness and guest satisfaction while delivering warm, personal service.

You'll assist with luggage, conference setup, snow clearing and other night-time duties. A clean driving license (over 21) and a flexible, team-focused approach are essential for thriving in our welcoming, live-in accommodation environment.