Overnight Guest Care & Security Lead

Marston's PLC; Dartford; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

30% off at all pubs/restaurants/hotels

£4.50 meal deal on shift

Flexible and part-time hours

Job summary

Marston's is seeking a Night Porter to join our team in Swanscombe. You’ll be the face of our Inns after hours, running the business overnight, staying self-reliant, and ensuring guests have a memorable stay.

You’ll work nights (11pm–7am), handle guest needs, stay professional with guests, and safeguard the pub and hotel. This role offers real opportunities for growth within our hotel and pub network.

Qualifications

• Night porter role to run the business overnight.
• Be on call to support guests and ensure a memorable stay.
• Maintain safety and security of the pub and hotel guests.

Responsibilities

• Work throughout the night. Usually between 11pm and 7am
• Be on call to take care of our guests needs, over the phone and face to face
• Be professional and friendly when interacting with guests
• Be responsible for the safety and security of the pub and hotel guests
• Complete tasks that set the pub and hotel team up for success the following day

Job description

Marston's is seeking a Night Porter to join our team in Swanscombe. You’ll be the face of our Inns after hours, running the business overnight, staying self-reliant, and ensuring guests have a memorable stay.

You’ll work nights (11pm–7am), handle guest needs, stay professional with guests, and safeguard the pub and hotel. This role offers real opportunities for growth within our hotel and pub network.