Outside Account Manager

The Work Shop Resourcing Ltd; Peterborough; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

23 days annual leave (plus Bank Holid-

Job summary

The Work Shop Resourcing Ltd is seeking an Outside Account Manager to join our Peterborough team. The role focuses on developing existing accounts, researching customer needs, and delivering proactive sales campaigns to increase orders.

You will travel to client sites, negotiate terms, and maintain CRM records to forecast performance and support business growth. Ideal candidates have at least 2 years of account management experience, preferably in commercial/metals/aerospace sectors, with strong

Qualifications

• At least 2 years proven account management experience, ideally in commercial / aerospace sectors / metals industry.
• Ability to communicate effectively with stakeholders at all levels.
• Proven track record of growing accounts and cross-selling opportunities.

Responsibilities

• Reviews market analysis and determines customer needs, potential volume, pricing schedule.
• Develops accounts sales campaigns.
• Proactively contacts customers and maintains relationships with those who have had buying history.
• Travel to customer sites to meet with appropriate stakeholders.
• Increase sales and order size via cross-selling, up-selling and value-add services.
• Manage customer needs and ensure high level of service.
• Negotiate terms to close deals.
• Maintain CRM records and prepare reports on agreed schedule.
• Coordinate with Europe VP and Business Development Manager for exhibitions.
• Forecast and track key account metrics.
• Support challenging customer requests and liaise with internal team.

Skills

Account management

Interpersonal skills

Stakeholder management

MS Office (Word, Excel, PowerPoint)

Tools

CRM system

Job description

Outside Account Manager - Peterborough - up to £40,000 + Company car
Our Client is a dynamic and progressive metals and plastic distributor. They are looking for an Outside Account Manager to join their team in Peterborough.

Key responsibilities of the Account Manager

• Reviews market analysis and determines customer needs, potential volume, pricing schedule.
• Develops accounts sales campaigns.
• Proactively contacts customers and maintains relationships with those who have existing and business development opportunities and/or have had a history of purchasing from our sister company.
• Travel to customer sites to meet with appropriate stakeholders.
• Increase sales and average order size by means of cross-selling, up-selling and value add services such as fabrication, processing, polishing etc.
• Manage customer needs and ensure a high level of customer service.
• Negotiate terms appropriately to close deal.
• Obtains and relates customer, service and inventory data to appropriate Manager.
• Prepares appropriate reports in agreed format and to agreed timescales.
• Work with the Vice President – Europe (Specialty Distribution or Aerospace) and Business Development Manager to help organise global exhibitions.
• Manage and maintain in-house CRM system keeping compressive records of activities.
• Clearly communicate progress against agreed targets – in format agreed.
• Forecast and track key account metrics.
• Assist with challenging customer requests.
• Liaise with internal sales team to ensure customers’ needs are managed appropriately

Key skills of the Account Manager

• At least 2 years proven account management experience ideally in commercial / aerospace sectors / metals industry
• Tenacious and highly motivated and able to work individually or in a team
• Strong interpersonal skills with the ability to communicate effectively both written and verbal
• Ability to influence key stakeholders at all levels of an organisation
• Strong proficiency in Microsoft Word, Excel, PowerPoint

Salary – up to £40,000 plus company car

Peterborough office - office based when not out visiting customers.

Benefits

• 23 days annual leave (plus Bank Holidays) rising to 28 with service
• Pension – 5% employee contribution, 3% employer (rises with service – max 8%)
• Life assurance after 3 months service
• Income protection after 3 months service
• Employee Assistance Programme
• 24hr GP service
• Discount portal
• Free car parking

Account manager, sales, metal, plastic, commercial, aerospace, account management