Outside Account Manager

The Work Shop Resourcing Ltd; Cambridgeshire and Peterborough; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company car

23 days annual leave

Bank holidays

Pension

Life assurance

Income protection

Employee Assistance Programme

24hr GP service

Discount portal

Free car parking

Job summary

The Work Shop Resourcing Ltd seeks an Outside Account Manager forPeterborough to develop key customer relationships in metals and plastics. You will travel to client sites, manage CRM records, and drive sales growth by cross-selling and value-added services.

Ideal candidates have at least 2 years in account management and strong communication skills. The role is office-based in Peterborough with field visits, offering up to £40,000 plus a company car and employee benefits.

Qualifications

• At least 2 years proven account management experience ideally in commercial / aerospace sectors / metals industry.
• Tenacious and highly motivated and able to work individually or in a team.
• Strong interpersonal skills with the ability to communicate effectively both written and verbal.
• Ability to influence key stakeholders at all levels of an organisation.
• Strong proficiency in Microsoft Word, Excel, PowerPoint.

Responsibilities

• Reviews market analysis and determines customer needs, potential volume, pricing schedule.
• Develops accounts sales campaigns.
• Proactively contacts customers and maintains relationships with those who have existing and business development opportunities and/or have had a history of purchasing from our sister company.
• Travel to customer sites to meet with appropriate stakeholders.
• Increase sales and average order size by means of cross-selling, up-selling and value add services such as fabrication, processing, polishing etc.
• Manage customer needs and ensure a high level of customer service.
• Negotiate terms appropriately to close deal.
• Obtains and relates customer, service and inventory data to appropriate Manager.
• Prepares appropriate reports in agreed format and to agreed timescales.
• Work with the Vice President Europe (Specialty Distribution or Aerospace) and Business Development Manager to help organise global exhibitions.
• Manage and maintain in-house CRM system keeping compressive records of activities.
• Clearly communicate progress against agreed targets in format agreed.
• Forecast and track key account metrics.
• Assist with challenging customer requests.
• Liaise with internal sales team to ensure customers needs are managed appropriately

Skills

Account management

Interpersonal skills

Communication

Stakeholder influence

Tools

Microsoft Office

Job description

Outside Account Manager - Peterborough - up to £40,000 + Company car

Our Client is a dynamic and progressive metals and plastic distributor. They are looking for an Outside Account Manager to join their team in Peterborough.

Key responsibilities of the Account Manager:

• Reviews market analysis and determines customer needs, potential volume, pricing schedule.
• Develops accounts sales campaigns.
• Proactively contacts customers and maintains relationships with those who have existing and business development opportunities and/or have had a history of purchasing from our sister company.
• Travel to customer sites to meet with appropriate stakeholders.
• Increase sales and average order size by means of cross-selling, up-selling and value add services such as fabrication, processing, polishing etc.
• Manage customer needs and ensure a high level of customer service.
• Negotiate terms appropriately to close deal.
• Obtains and relates customer, service and inventory data to appropriate Manager.
• Prepares appropriate reports in agreed format and to agreed timescales.
• Work with the Vice President Europe (Specialty Distribution or Aerospace) and Business Development Manager to help organise global exhibitions.
• Manage and maintain in-house CRM system keeping compressive records of activities.
• Clearly communicate progress against agreed targets in format agreed.
• Forecast and track key account metrics.
• Assist with challenging customer requests.
• Liaise with internal sales team to ensure customers needs are managed appropriately

Key skills of the Account Manager:

• At least 2 years proven account management experience ideally in commercial / aerospace sectors / metals industry
• Tenacious and highly motivated and able to work individually or in a team
• Strong interpersonal skills with the ability to communicate effectively both written and verbal
• Ability to influence key stakeholders at all levels of an organisation
• Strong proficiency in Microsoft Word, Excel, PowerPoint

Salary up to £40,000 plus company car

Peterborough office - office based when not out visiting customers.

23 days annual leave (plus Bank Holidays) rising to 28 with service

Pension 5% employee contribution, 3% employer (rises with service max 8%)

Life assurance after 3 months service

Income protection after 3 months service

Employee Assistance Programme

24hr GP service

Discount portal

Free car parking

Account manager, sales, metal, plastic, commercial, aerospace, account management