Outside Account Manager

The Work Shop; Cambridgeshire and Peterborough; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company car

23 days annual leave

Pension plan

Life assurance

Income protection

Employee Assistance Programme

24h GP service

Discount portal

Free car parking

Job summary

The Work Shop in Peterborough is seeking an Outside Account Manager to drive sales with key customers. The role involves client relationship management, market analysis, and cross‑selling across metals and plastics sectors.

You will travel to customer sites and work with internal teams to meet targets. Applicants should have at least 2 years in account management, strong communication and stakeholder influence, and proficiency in MS Office.

Qualifications

• Minimum 2 years’ account management experience, preferably in commercial/aerospace metals.
• Tenacious, self-motivated and able to work solo or in a team.
• Excellent written and verbal communication; capable of influencing stakeholders.

Responsibilities

• Reviews market analysis and determines customer needs, potential volume, pricing.
• Develops account sales campaigns and proactively contacts customers.
• Travel to customer sites to meet stakeholders and manage relationships.
• Increase sales and order size via cross-selling and value-add services.
• Negotiate terms to close deals and maintain CRM records.
• Forecast and track key account metrics and report progress.

Skills

Account management experience

Interpersonal skills

Communication

Stakeholder influence

MS Office

Tools

MS Word

MS Excel

PowerPoint

Job description

Outside Account Manager - Peterborough - up to £40,000 + Company car

Our Client is a dynamic and progressive metals and plastic distributor. They are looking for an Outside Account Manager to join their team in Peterborough.

Key responsibilities of the Account Manager:

• Reviews market analysis and determines customer needs, potential volume, pricing schedule.
• Develops accounts sales campaigns.
• Proactively contacts customers and maintains relationships with those who have existing and business development opportunities and/or have had a history of purchasing from our sister company.
• Travel to customer sites to meet with appropriate stakeholders.
• Increase sales and average order size by means of cross-selling, up-selling and value add services such as fabrication, processing, polishing etc.
• Manage customer needs and ensure a high level of customer service.
• Negotiate terms appropriately to close deal.
• Obtains and relates customer, service and inventory data to appropriate Manager.
• Prepares appropriate reports in agreed format and to agreed timescales.
• Work with the Vice President - Europe (Specialty Distribution or Aerospace) and Business Development Manager to help organise global exhibitions.
• Manage and maintain in-house CRM system keeping compressive records of activities.
• Clearly communicate progress against agreed targets - in format agreed.
• Forecast and track key account metrics.
• Assist with challenging customer requests.
• Liaise with internal sales team to ensure customers' needs are managed appropriately

Key skills of the Account Manager:

• At least 2 years proven account management experience ideally in commercial / aerospace sectors / metals industry
• Tenacious and highly motivated and able to work individually or in a team
• Strong interpersonal skills with the ability to communicate effectively both written and verbal
• Ability to influence key stakeholders at all levels of an organisation
• Strong proficiency in Microsoft Word, Excel, PowerPoint

Company benefits available for the Account Manager:

• Salary - up to £40,000 plus company car
• Peterborough office - office based when not out visiting customers.
• 23 days annual leave (plus Bank Holidays) rising to 28 with service
• Pension - 5% employee contribution, 3% employer (rises with service - max 8%)
• Life assurance after 3 months service
• Income protection after 3 months service
• Employee Assistance Programme
• 24hr GP service
• Discount portal
• Free car parking

Account manager, sales, metal, plastic, commercial, aerospace, account management