Outreach Support Worker – Cheshire

Tamfol; Chester; Hybrid; GBP 11,000 - 15,000; Part time

Benefits offered by this job

Welcome bonus

Job summary

Bedspace Outreach in Chester is seeking a part-time Outreach Support Worker to work 20 hours per week (Mon-Fri, 10:00–14:00) across the Chester area, with travel across Cheshire. You will assist service users to gain independence, liaise with social workers, healthcare staff and DWP, and help with education and employment access.

A full driving licence with business-use vehicle is essential; safeguarding knowledge and NVQ Level 3 in Health and Social Care are preferred or willingness to work

Qualifications

• Experience supporting people with support needs, families or young people to gain independence.
• Full driving licence and access to a vehicle insured for business use.
• Prepared to travel in the North West region.
• Thorough knowledge of safeguarding vulnerable adults and children.
• Hold or be willing to work towards an NVQ Level 3 Health and Social Care qualification.
• Computer literate – Good understanding of Microsoft 365.
• Good interpersonal skills.

Responsibilities

• Working across the Chester area, managing a caseload of Service Users, helping to build independent living skills.
• Liaising with relevant professionals such as Social Workers, Healthcare practitioners, DWP, and the Police.
• Writing detailed reports which assess a service user’s independent living skills.
• Completely weekly inspections of Service User’s properties.
• Support with accessing and maintaining education/employment.
• Promote physical, mental and emotional wellbeing, de‑escalating challenging situations when they arise.
• Signposting to appropriate services as required, including mental health, drug rehabilitation services, counselling and education.

Skills

Full Driving Licence

Microsoft 365

Interpersonal skills

Travel readiness

Education

NVQ Level 3 Health and Social Care

Job description

Join our Outreach team in Chester and receive up to £500 in welcome bonuses – £250 upon completion of induction, and £250 after successful passing of probation!

About the team

In the Chester area within the Cheshire region, our services extend to care leavers, family placements, separated children, as well as adults and NHS referrals. The caseload within our team will mainly consist of working with young people and adults from 16+. Our clients present a spectrum of needs, including mental health challenges and some have been in the care system throughout their lives.

We are committed to providing comprehensive support, encompassing independent living skills development, assistance in accessing education or employment opportunities, medication reminders, support with benefits applications, accompanying individuals to appointments, active participation in meetings, and offering crucial emotional support.

Our team is dedicated to fostering the wellbeing and progression of individuals across various age groups and needs. The right candidate will predominantly be based in the Chester area but will be willing to travel across the Cheshire region.

This is a part time role, working 20 hours per week across Monday – Friday, wit a shift pattern of 10:00am – 2:00pm. Due to the areas this role covers, a car driver with a vehicle insured for business use is essential.

About you

The ideal candidate will be passionate about this sector, looking to make a difference with our service users and will be looking for a challenging but rewarding role.

• Previous experience supporting (not caring) for people with support needs, families or young people to gain independence.
• Travel is essential so must hold a full driving licence and have access to a vehicle insured for business use.
• Must be prepared to travel in the North West region.
• Thorough knowledge of safeguarding vulnerable adults and children
• Hold or be willing to work towards an NVQ Level 3 Health and Social Care qualification.
• Computer literate – Good understanding of Microsoft 365
• Good interpersonal skills

Key Duties:

• Working across the Chester area, managing a caseload of Service Users, helping to build independent living skills.
• Liaising with relevant professionals such as Social Workers, Healthcare practitioners, DWP, and the Police.
• Writing detailed reports which assess a service user’s independent living skills.
• Completely weekly inspections of Service User’s properties.
• Support with accessing and maintaining education/employment.
• Promote physical, mental and emotional wellbeing, de‑escalating challenging situations when they arise.
• Signposting to appropriate services as required, including mental health, drug rehabilitation services, counselling and education.

Please see the YouTube link “Day in the life of a support worker” for an overview on Bedspace Outreach. https://www.youtube.com/watch?v=pjlN9TGBweo

About Us

We are Bedspace

Our mission is simple – to transform the lives of the people we support. Our team of 300+ people work to provide housing and support packages to our service users. In 2024, we celebrated our 25th anniversary, during 25 years of Bedspace we’ve supported over 24,000 people to transform their lives. Bedspace was also named Most Dedicated Community Housing Organisation 2025!

Bedspace Resource Limited is a Disability Confident Committed employer, committed to inclusive recruitment, accessible vacancies, reasonable adjustments, and ongoing support for disabled employees.

At Bedspace, we are committed to safeguarding and promoting the welfare of children and adults.

This role involves direct work with children and is therefore exempt from the Rehabilitation of Offenders Act 1974.

As part of our rigorous recruitment and selection process, we carry out comprehensive vetting checks—including an Enhanced DBS and employment references—to ensure all appointed individuals are suitable to work with the people we support.

If you are offered the role, references will be requested for all positions involving work with children or vulnerable adults. You must also provide a full employment history in your CV, with clear explanations for any gaps.

Please note that Bedspace is currently unable to offer sponsorship for this role.