Young Person Outreach Support Worker - Merseyside

Bedspace Trust; Liverpool; On-site; GBP 21,000 - 26,000; Full time

Job summary

Bedspace is seeking a dedicated Outreach Support Worker based from our Liverpool office to cover the Merseyside area. You will manage a caseload, support young people in developing independent living skills, and liaise with professionals to safeguard and promote wellbeing.

You will drive within the region, maintain detailed reports, and help young people access education and employment while working with multi-agency teams in a person-centred approach.

Qualifications

• Experience with young vulnerable adults 16+.
• Full driving licence and vehicle insured for business use.
• Safeguarding vulnerable adults and children knowledge.
• Willingness to work towards NVQ Level 3 Health and Social Care.
• Computer literate.
• Good interpersonal skills.
• Conflict resolution skills.
• Experience of working with multi-agencies.

Responsibilities

• Managing a caseload across Merseyside; help build independent living skills.
• Liaise with Social Workers, Healthcare practitioners, DWP, and the Police.
• Write detailed reports assessing a service user's living skills.
• Conduct weekly inspections of Service User properties.
• Support access to education and employment.
• Promote wellbeing and de-escalate challenging situations when needed.
• Signpost to mental health, drug rehab, counselling, and education services.

Skills

Young vulnerable adults

Driving licence

Vehicle for business use

Safeguarding

Computer literacy

Interpersonal skills

Conflict resolution

Multi-agency working

Travel

Education

NVQ Level 3 Health and Social Care

Job description

Merseyside Leaving Care - Outreach Support Worker

Leaving care support workers offer support to some of the most vulnerable young people in society. Bedspace outreach team support the transition from the care system to independence within community outreach settings. We ensure all our young people have the tools they need to live independently and become a positive part of society. We do this through our work with the ASDAN resettlement training system which is embedded into the work we carry out with our Young People. Bedspace utilises a relationship-based approach to our support delivery to work through traumatic events that the Young Person may have experienced. Bedspace has a unique approach to service delivery and support that takes a holistic view of delivering support. We follow a person-centred approach to support delivery. You will be based from our Liverpool office but will cover the Merseyside area. Due to the areas this role covers, a car driver with a vehicle and business insurance is essential.

About You

You will have a genuine passion for this sector, looking to make a difference with our service users and will be looking for a challenging but rewarding role.

Key Responsibilities

• Working across the Merseyside region, Managing a caseload of Service Users, helping to build independent living skills.
• Liaising with relevant professionals such as Social Workers, Healthcare practitioners, DWP, and the Police.
• Writing detailed reports which assess a service user's independent living skills.
• Completely weekly inspections of Service User's properties.
• Support with accessing and maintaining education/employment.
• Promote physical, mental and emotional wellbeing, de‑escalating challenging situations when they arise.
• Signposting to appropriate services as required, including mental health, drug rehabilitation services, counselling and education.

Essential Skills

• Previous experience working with Young Vulnerable Adults 16+
• Travel is essential so must hold a full driving licence and have access to a vehicle insured for business use
• Thorough knowledge of safeguarding vulnerable adults and children
• Have or be willing to work towards an NVQ Level 3 Health and Social Care qualification
• Computer literate
• Good interpersonal skills
• Conflict Resolution Skills
• An understanding of working with Multi Agencies

About Us

We are Bedspace. Our mission is simple – to transform the lives of the people we support. Our team of 300+ people work to provide housing and support packages to our service users. In 2024, we celebrated our 25th anniversary, during 25 years of Bedspace we’ve supported over 24,000 people to transform their lives. Bedspace Named Most Dedicated Community Housing Organisation 2025!

At Bedspace, we are committed to safeguarding and promoting the welfare of children and adults. This role involves direct work with children and is therefore exempt from the Rehabilitation of Offenders Act 1974.

As part of our rigorous recruitment and selection process, we carry out comprehensive vetting checks—including an Enhanced DBS and employment references—to ensure all appointed individuals are suitable to work with the people we support.

If you are offered the role, references will be requested for all positions involving work with children or vulnerable adults. You must also provide a full employment history in your CV, with clear explanations for any gaps.

Please note that Bedspace is currently unable to offer sponsorship for this role.