Support Worker - Mental Health

Peabody; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

25 days’ annual holiday (plus bank hol

Flexible benefits scheme including 
he

Up to 10% pension contribution

Family-friendly policies

Job summary

Peabody in London is seeking a compassionate and motivated Support Worker to join our specialist team in Southwark. You will help people with mental health needs, substance use issues and other complex challenges to gain independence and wellbeing.

Using a strengths-based, trauma-informed and person-centred approach, you’ll help customers develop life skills, manage accommodation and access education, training and community opportunities.

Qualifications

• Experience supporting people with mental health needs, substance use issues, homelessness or other complex support needs.
• Strong communication and IT skills.
• Empathy, resilience and a non-judgemental approach.

Responsibilities

• Support tenancy sustainment and help customers manage accommodation.
• Encourage life skills development, including cooking, cleaning and maintaining a safe home environment.
• Assist with benefits applications, budgeting and accessing financial support.
• Build positive relationships with mental health services, social care teams and other support agencies.
• Support customers to access specialist services, education, training and community opportunities.
• Maintain accurate records, support plans and risk assessments.
• Help customers prepare for and achieve successful move-on outcomes.

Skills

IT skills

Communication

Empathy

Team collaboration

Tools

IT systems

Job description

Our Vacancy

Do you want a career where every day brings an opportunity to make a real difference and help people realise their potential?

At Peabody, we believe everyone deserves the opportunity to live well, independently and with dignity. We’re looking for a compassionate and motivated Support Worker to join our specialist team in Southwark.

This is a rewarding opportunity to support people with severe mental health needs, substance use issues and other complex challenges to achieve greater independence, stability and wellbeing. Using a strengths-based, trauma-informed and person-centred approach, you’ll help customers build confidence, develop life skills and move towards their personal goals.

What You’ll Do

• Support them with tenancy sustainment and help customers manage their accommodation successfully.


• Encourage life skills development, including cooking, cleaning and maintaining a safe home environment.


• Assist with benefits applications, budgeting and accessing financial support


• Build positive relationships with mental health services, social care teams and other support agencies.


• Support customers to access specialist services, education, training and community opportunities.


• Maintain accurate records, support plans and risk assessments.


• Help customers prepare for and achieve successful move-on outcomes.

What You’ll Need

We're looking for someone who is passionate about helping others and committed to delivering excellent support. You'll be kind, empathetic and genuinely motivated to improve people's lives. You’re a customer-focused individual, an effective communicator who can work confidently with customers, colleagues and external agencies. You’ll also have:

• Experience supporting people with mental health needs, substance use issues, homelessness, offending backgrounds or other complex support needs.


• Knowledge of recovery-focused and/or trauma-informed practice.


• Experience completing support plans, risk assessments and case records.


• Confidence working independently and lone working when required.


• Strong communication, organisation and IT skills.


• An understanding of safeguarding, housing management and tenancy sustainment.


• Empathy, resilience and a non-judgemental approach.

Please note this role will require an Enhanced DBS check.

Why join us

• 25 days’ annual holiday (plus bank holidays)


• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more


• Up to 10% pension contribution


• Family-friendly policies

If you’re passionate about supporting people to thrive, we’d love to hear from you.

Please read before applying

Working Pattern - This service operates Monday to Sunday, with shifts between 8:00am and 6:00pm on a rota basis. The role includes lone working, supported by an on-call management team.

As an employer, Peabody does not provide sponsorship as a licenced UK employer.

Interviews will be taking place in person on the 19th November at our Westminster Bridge Road office.

This role will require an Enhanced DBS check.

If you have any questions about this role, please email Talent Specialist Charlene Moore ([e-mail]).