Outpatient Administration Assistant

UHDB; East Midlands; On-site; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Development opportunities

Staff benefits including EAP

Discounted gym membership

Onsite fitness classes

Car schemes

Job summary

UHDB is seeking an Administrative candidate to join the Outpatients Administration team at Royal Derby Hospital. The role is 30 hours per week, Mon-Fri, 08:00–17:00, requiring a background in administration or customer service, a good telephone manner and attention to detail.

You will support the Slot Utilisation and Outpatients team, and work flexibly to meet service needs. Training and development opportunities are provided within the NHS framework.

Qualifications

• Good standard of English GCSE or equivalent.
• Previous customer care experience.
• Must be IT Literate to include Word and Excel or other experience.
• A recent knowledge and understanding of administrative procedures.
• An understanding of the 18 week RTT process.
• Knowledge of the Trust Patient Access Policy.

Responsibilities

• Support Slot Utilisation and Outpatients Administration team.
• Provide administration support on site and on the telephone.
• Maintain accuracy in documentation and appointments.
• Be flexible with working hours and duties to meet service needs.

Skills

Teamwork

Attention to detail

Prioritisation

Telephone manner

Education

GCSE English

Tools

Word processing

Excel

IT literate

Job description

UHDB is seeking an Administrative candidate to join the Outpatients Administration team at Royal Derby Hospital. The role is 30 hours per week, Mon-Fri, 08:00–17:00, requiring a background in administration or customer service, a good telephone manner and attention to detail.

You will support the Slot Utilisation and Outpatients team, and work flexibly to meet service needs. Training and development opportunities are provided within the NHS framework.