Outpatient Receptionist & Admin Support

Greater Manchester Mental Health; Salford; On-site; GBP 21,000 - 29,000; Full time

Job summary

Greater Manchester Mental Health Foundation Trust is seeking a Receptionist to join the Ramsgate House Community Mental Health Team in Salford. You will greet patients, record attendance and outcomes on the PARIS system, and provide a confidential booking service to arrange future appointments.

You will work closely with nursing, medical and administrative staff to ensure smooth clinic operations, with a focus on accuracy, discretion and patient care in a busy outpatient setting.

Qualifications

• Experience in patient administration and use of EPR systems.
• Knowledge of Data Protection Act and patient confidentiality.
• Experience with office equipment and general clerical duties.

Responsibilities

• Greet patients and record attendance and clinical outcomes on PARIS.
• Provide appointment booking services for future appointments.
• Maintain clinic administration and support reception functions.
• Cover other reception areas as required.

Skills

Excellent telephone manner

Excellent communication skills

Excellent keyboard skills

Effective time management

Prioritisation of tasks

Punctuality

Reliability

Flexibility

Education

GCSE English & Maths

Tools

Mircosoft Office

Job description

Greater Manchester Mental Health Foundation Trust is seeking a Receptionist to join the Ramsgate House Community Mental Health Team in Salford. You will greet patients, record attendance and outcomes on the PARIS system, and provide a confidential booking service to arrange future appointments.

You will work closely with nursing, medical and administrative staff to ensure smooth clinic operations, with a focus on accuracy, discretion and patient care in a busy outpatient setting.