Outpatient Behavioral Health Programs Director

Rebound Behavioral Health Hospital; Lancaster; Vor Ort; GBP 91.000 - 136.000; Vollzeit

Zusammenfassung

Rebound Behavioral Health Hospital, located on a wooded estate near Lancaster, South Carolina, seeks a Director of Outpatient Services to lead PHP and IOP programs and drive clinical excellence across the behavioral health care continuum.

You will oversee daily operations, supervision of clinicians and staff, ensure regulatory compliance, and partner with senior leadership to grow referrals, improve patient experience, and achieve key performance targets.

Qualifikationen

• Minimum of 4 years in behavioral healthcare, including 2+ years of operations and managerial experience.
• Experience with PHP and IOP levels of care strongly preferred.

Aufgaben

• Oversee day-to-day operations and clinical program for PHP and IOP services, including occasional facilitation of groups
• Achieve key business objectives including ADC, visits, revenue, EBITDA, patient retention, patient satisfaction, and clinical quality outcomes
• Monitor KPIs regularly and adjust operations to meet goals, address barriers, and ensure continuous improvement.
• Serve as a visible leader with internal stakeholders to drive step-down admissions from inpatient units and build advocacy for outpatient care/behavioral health care continuum
• Actively support business development and outreach activities to enhance brand awareness and drive direct admissions.
• Coordinate weekly group assignments and session topics to balance clinician workloads and tailor care to patient cohort needs. Utilize feedback, patient outcome data, and satisfaction surveys to enhance care delivery and program relevance and to ensure services remain accessible and responsive to the needs of the target population.
• Collaborate with divisional and corporate leadership on identifying and implementing strategic growth initiatives, including expansion planning and program development.

Jobbeschreibung

Rebound Behavioral Health Hospital, located on a wooded estate near Lancaster, South Carolina, seeks a Director of Outpatient Services to lead PHP and IOP programs and drive clinical excellence across the behavioral health care continuum.

You will oversee daily operations, supervision of clinicians and staff, ensure regulatory compliance, and partner with senior leadership to grow referrals, improve patient experience, and achieve key performance targets.