Outdoor Sports Facilities Duty Manager

University of Essex; Colchester; On-site; GBP 26,000 - 34,000; Full time

Job summary

University of Essex is seeking a Duty Manager for the Outdoor facilities at Essex Sport on the Colchester campus. You will lead the day-to-day operation, supervise staff and respond to customer enquiries to ensure a safe and high-quality service across all outdoor venues.

You will train staff, monitor facility standards, coordinate contractors and assist with events and activities. Collaboration with students, clubs and university teams is essential to maintain high standards and continuously

Qualifications

• Experience leading teams in busy sport or leisure environments.
• Strong communication and interpersonal skills with staff, students and clubs.
• Ability to manage multiple workstreams and make decisions on shift.

Responsibilities

• Oversee day-to-day operation of Essex Sport facilities to ensure safety, efficiency and high-quality service.
• Support training and development of staff; monitor equipment and facility standards.
• Coordinate contractors and assist with events, programmes and activities.
• Collaborate with colleagues, sports clubs and university teams to maintain high standards and improve customer experience.

Skills

Leadership

Communication

Customer service

Health & safety

Education

First Aid at Work

Job description

University of Essex is seeking a Duty Manager for the Outdoor facilities at Essex Sport on the Colchester campus. You will lead the day-to-day operation, supervise staff and respond to customer enquiries to ensure a safe and high-quality service across all outdoor venues.

You will train staff, monitor facility standards, coordinate contractors and assist with events and activities. Collaboration with students, clubs and university teams is essential to maintain high standards and continuously