Outdoor Retail Store Manager – Lead, Inspire, Grow

GO Outdoors LTD; Penrith; Presencial; GBP 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discretionary bonus schemes

Staff discount on GO Outdoors & other,

TELUS Health & wellbeing platform

Descripción de la vacante

GO Outdoors LTD is seeking a Store Manager to lead a busy branch and drive exceptional customer service. You will coach store teams, implement high standards, and deliver the business plan with a customer-first approach.

You'll oversee daily operations, manage budgets, schedules, and development programmes, and ensure safety and compliance while supporting growth in a dynamic outdoors retail environment.

Formación

• At least 2 years management experience in retail.
• Strong coaching and team development skills.
• Excellent communication and customer service.
• Ability to manage store operations and budgets.

Responsabilidades

• Support the Store Manager in leading and motivating a high performing team.
• Deliver exceptional customer service and exceed store expectations.
• Develop teams through internal development programmes to nurture talent.
• Ensure store safety, compliance and operational standards.
• Achieve financial targets and manage costs.
• Handle day-to-day store operations including opening/closing.
• Assist in hiring, onboarding, and training new employees.
• Provide feedback and coaching to improve performance and coverage.

Conocimientos

Coaching & mentoring

Team leadership

Customer service focus

Communication skills

Retail KPI knowledge

Cost control

Decision making

Problem solving

Descripción del empleo

GO Outdoors LTD is seeking a Store Manager to lead a busy branch and drive exceptional customer service. You will coach store teams, implement high standards, and deliver the business plan with a customer-first approach.

You'll oversee daily operations, manage budgets, schedules, and development programmes, and ensure safety and compliance while supporting growth in a dynamic outdoors retail environment.