Outdoor Parking Enforcement Officer - Patrols & Public Service

APCOA PARKING UK; Stevenage; On-site; GBP 29,000 - 30,000; Full time

Benefits offered by this job

Up to 28 days holiday per annum (BH)

Workplace Pension

Free Uniform

Access to Learning & Development

Full package with competitive holidays

Full training and support for career

All-weather uniform

Employee Discount Scheme

Job summary

APCOA PARKING UK in Stevenage is hiring a Civil Enforcement Officer to patrol streets and council car parks, issue Penalty Charge Notices and provide guidance on parking rules. The role requires a Full Clean UK Driving Licence, good customer service skills and the ability to work outdoors across 42.5 hours per week.

You will contribute to road safety and smooth traffic flow, report street defects, and support residents and visitors with clear, friendly communication.

Qualifications

• Must have Full Clean UK Driving Licence.
• Excellent customer care skills and ability to communicate clearly.
• Ability to work outdoors and be fit for field work.

Responsibilities

• Patrol public streets and council car parks to issue Penalty Charge Notices.
• Guide the public on parking rules and provisions.
• Report defects to street furniture (signs, road markings).
• Maintain high customer service standards during enforcement activities.

Skills

Customer care

Communication skills

Driving licence

English proficiency

Job description

APCOA PARKING UK in Stevenage is hiring a Civil Enforcement Officer to patrol streets and council car parks, issue Penalty Charge Notices and provide guidance on parking rules. The role requires a Full Clean UK Driving Licence, good customer service skills and the ability to work outdoors across 42.5 hours per week.

You will contribute to road safety and smooth traffic flow, report street defects, and support residents and visitors with clear, friendly communication.