Outdoor Experience Supervisor

Billy Bob’s Parlour Ltd; Preston; Hybrid; GBP 20,000 - 28,000; Full time

Benefits offered by this job

50% team discount

Free meals on shift

Flexible schedule

Christmas Day off

Job summary

Billy-Bob’s is hiring a permanent Supervisor to support the smooth day to day running of our busy store. You’ll be the go-to leader for our outdoor area, supervising wristbands and play areas, supporting hosts in party cabins, and looking after outdoor seating to keep the space welcoming, safe and full of good vibes.

After an initial induction period, you will report to the General Manager. We value hospitality, teamwork and delivering an all-American experience.

Qualifications

• Experience of working in a fast-paced environment delivering exceptional customer service.
• Ability to lead and motivate a team to meet high standards.

Responsibilities

• Lead the team to ensure exceptional standards of customer service.
• Coach and supervise junior team members to deliver Billy Bob’s standards.
• Resolve customer issues and complaints quickly and efficiently.

Skills

Leadership

Customer service

Fast-paced environment

Job description

Billy-Bob’s is hiring a permanent Supervisor to support the smooth day to day running of our busy store. You’ll be the go-to leader for our outdoor area, supervising wristbands and play areas, supporting hosts in party cabins, and looking after outdoor seating to keep the space welcoming, safe and full of good vibes.

After an initial induction period, you will report to the General Manager. We value hospitality, teamwork and delivering an all-American experience.