Diner Shift Supervisor — Fast-Paced Service Leader

Billy Bob'S Parlour Venue; Cambourne; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

50% team discount

Good work life balance

Flexible scheduling

Free meals while on shift

Friendly environment

Recognition and rewards

Christmas Day and Boxing Day off

Job summary

Billy-Bob’s Parlour Venue in Cambourne is hiring a permanent Supervisor to support the smooth day-to-day running of our busy store. You will oversee a section of the diner, such as the shakes, sodas and desserts counter or the floor, delivering top-notch service. Availability to work weekends is essential.

After induction, you will report to the General Manager. We offer a fast-paced, friendly environment with opportunities for growth and flexible scheduling.

Qualifications

• Experience of working in a fast-paced environment and delivering exceptional customer service.
• A passion for hospitality and attention to detail.
• Excellent people skills with the ability to inspire and motivate others.
• Strong multitasking abilities.

Responsibilities

• Lead the team to ensure exceptional standards of customer service.
• Coach and supervise junior team to meet Billy Bob’s exacting standards.
• Resolve customer issues and complaints quickly and efficiently.

Skills

Leadership

Customer service

People management

Multitasking

Job description

Billy-Bob’s Parlour Venue in Cambourne is hiring a permanent Supervisor to support the smooth day-to-day running of our busy store. You will oversee a section of the diner, such as the shakes, sodas and desserts counter or the floor, delivering top-notch service. Availability to work weekends is essential.

After induction, you will report to the General Manager. We offer a fast-paced, friendly environment with opportunities for growth and flexible scheduling.