Outdoor Supervisor

Billy Bob’s Parlour Ltd; Preston; Hybride; GBP 20 000 - 28 000; Plein temps

Avantages offerts par ce poste

50% team discount

Free meals on shift

Flexible schedule

Christmas Day off

Résumé du poste

Billy-Bob’s is hiring a permanent Supervisor to support the smooth day to day running of our busy store. You’ll be the go-to leader for our outdoor area, supervising wristbands and play areas, supporting hosts in party cabins, and looking after outdoor seating to keep the space welcoming, safe and full of good vibes.

After an initial induction period, you will report to the General Manager. We value hospitality, teamwork and delivering an all-American experience.

Qualifications

• Experience of working in a fast-paced environment delivering exceptional customer service.
• Ability to lead and motivate a team to meet high standards.

Responsabilités

• Lead the team to ensure exceptional standards of customer service.
• Coach and supervise junior team members to deliver Billy Bob’s standards.
• Resolve customer issues and complaints quickly and efficiently.

Connaissances

Leadership

Customer service

Fast-paced environment

Description du poste

Do you love the thrill of a fast-paced working environment, butlike to have your evenings free for family and fun? Read on….

Billy-Bob’s is hiring, and this is not your average job! Our authentic American diner is looking for a permanent Supervisor to support with the smooth day to day running of our busy store.

You’ll be the go-to leader for our outdoor area, keeping everything running smooth and steady all day long. From supervising the wristbands and play areas, to keeping an eye on our party cabins (supporting the hosts and jumping in when they need a hand). Not forgetting looking after our outdoor seating where folks stop by for a shake, soda or a bite to eat - you’ll make sure the whole place is welcoming, safe and full of good vibes!

You’ll support the team, roll up your sleeves where needed and make sure every guest leaves smiling after having a real all-American experience and a darn good time!

What’sin it for you?

• Competitive pay – we are not stingy with thebucks
• 50% team discount –treat yourself on and off shift, to top notch food
• Good work life balance –sure thing, no split shifts, or evenings
• Need flexibility? Noproblem we will work with you on this
• Top notch food– free mealswhen you’re working
• Friendly, family workingenvironment – we’re a welcoming bunch
• Reward and recognition –we pull out all the stops to celebrate when the team or individuals dowell
• Time to relax over the festiveperiod – Christmas Day and Boxing off

I f you want a fresh challenge, are passionate about creatinggreat customer experiences that make our guests hunger for another visit andyou are excited to work for a young and rapidly growing independent businessthat has lots of opportunities for talented individuals, then we want to hearfrom you! After an initial inductionperiod, you will report to the General Manager.

Key responsibilities

• Leadingthe team to ensure exceptional standards of customer service
• Coachingand supervising the junior team ensuring everything is delivered in line withBilly Bob’s exacting standards
• Resolvingcustomer issues and complaints quickly and efficiently

What You’ll have

• Experience of workingin a fast-paced environment, delivering exceptional customer service
• A passion for hospitality and exceptional attention to detail
• Excellent peopleskills – ability to inspire and motivate others