Supervisor

Billy Bob'S Parlour Venue; Cambourne; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

50% team discount

Good work life balance

Flexible scheduling

Free meals while on shift

Friendly environment

Recognition and rewards

Christmas Day and Boxing Day off

Job summary

Billy-Bob’s Parlour Venue in Cambourne is hiring a permanent Supervisor to support the smooth day-to-day running of our busy store. You will oversee a section of the diner, such as the shakes, sodas and desserts counter or the floor, delivering top-notch service. Availability to work weekends is essential.

After induction, you will report to the General Manager. We offer a fast-paced, friendly environment with opportunities for growth and flexible scheduling.

Qualifications

• Experience of working in a fast-paced environment and delivering exceptional customer service.
• A passion for hospitality and attention to detail.
• Excellent people skills with the ability to inspire and motivate others.
• Strong multitasking abilities.

Responsibilities

• Lead the team to ensure exceptional standards of customer service.
• Coach and supervise junior team to meet Billy Bob’s exacting standards.
• Resolve customer issues and complaints quickly and efficiently.

Skills

Leadership

Customer service

People management

Multitasking

Job description

Do you love the thrill of a fast-paced working environment, but like to have your evenings free for family and fun? Read on….

Billy-Bob’s is hiring, and this is not your average job! Our authentic American diner is looking for a permanent Supervisor to support with the smooth day to day running of our busy store. You will be responsible for overseeing the running a section of the diner, this could be the counter where we craft great tasting shakes, sodas and desserts or the floor delighting our guests with top notch service. Availability to work weekends is a must.

What’s in it for you?

• Competitive pay – we are not stingy with the bucks
• 50% team discount – treat yourself on and off shift, to top notch food
• Good work life balance – sure thing, no split shifts, or evenings
• Need flexibility? No problem we will work with you on this
• Top notch food– free meals when you’re working
• Friendly, family working environment – we’re a welcoming bunch
• Reward and recognition – we pull out all the stops to celebrate when the team or individuals do well
• Time to relax over the festive period – Christmas Day and Boxing off

If you want a fresh challenge, are passionate about creating great customer experiences that make our guests hunger for another visit and you are excited to work for a young and rapidly growing independent business that has lots of opportunities for talented individuals, then we want to hear from you! After an initial induction period, you will report to the General Manager.

Key responsibilities

• Leading the team to ensure exceptional standards of customer service
• Coaching and supervising the junior team ensuring everything is delivered in line with Billy Bob’s exacting standards
• Resolving customer issues and complaints quickly and efficiently

What You’ll have

• Experience of working in a fast-paced environment, delivering exceptional customer service
• A passion for hospitality and exceptional attention to detail
• Excellent people skills – ability to inspire and motivate others
• An impressive ability to multitask