Outdoor Centre Programs Lead - Residential & School Visits

Somerset Council; Bridgwater; Hybrid; GBP 30,000 - 33,000; Full time

Job summary

Somerset Council is seeking a dedicated Outdoor Centre Coordinator for Kilve Court Outdoor Centre. You will help deliver high-quality programmes, support daily operations, and ensure every visitor has a welcoming, memorable stay at Kilve Court.

You will work with the Centre Manager to coordinate activities, manage bookings, promote the centre, and lead exciting outdoor adventures while safeguarding and wellbeing remain a priority.

Qualifications

• Experience delivering excellent customer service to schools, parents and visitors.
• Knowledge of health and safety, safeguarding and risk assessment in outdoor or residential settings.
• Experience planning and delivering activities, programmes or events.

Responsibilities

• Help create exceptional outdoor learning experiences for children and young people.
• Lead and coordinate programmes, activities and residential stays.
• Build strong relationships with schools, parents, group leaders and visitors.
• Deputise for the Centre Manager to ensure smooth day-to-day running.
• Champion outstanding customer service and look for ways to exceed expectations.
• Promote Kilve Court to grow bookings and opportunities for outdoor learning.
• Support safeguarding, health and safety and wellbeing for a safe, positive experience.
• Collaborate with colleagues to continually improve the service and inclusivity.

Skills

Customer service

Relationship building

Communication

Organisation

Health and safety

Decision making

Education

Level 3 qualification in Outdoor Education/Related field

First Aid qualification

Tools

Outdoor activity leadership qualifications

Job description

Somerset Council is seeking a dedicated Outdoor Centre Coordinator for Kilve Court Outdoor Centre. You will help deliver high-quality programmes, support daily operations, and ensure every visitor has a welcoming, memorable stay at Kilve Court.

You will work with the Centre Manager to coordinate activities, manage bookings, promote the centre, and lead exciting outdoor adventures while safeguarding and wellbeing remain a priority.