Outbound Telesales Specialist (Plymouth) Mon-Fri 9-5

Vero HR Limited; Devon and Torbay; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

No weekends

Mon-Fri 9am-5pm

28 days holiday + BH

Pension scheme

On-site car parking

Staff discounts

Learning and development opportunities

Job summary

Vero HR Limited in Plymouth is seeking an experienced Telesales Advisor to join an established team supporting new and existing customers, handling outbound and inbound calls and answering questions about orders and products.

You will work with the field sales team to develop new accounts, upsell where appropriate, and maintain a high level of service. The role offers a Monday–Friday schedule with on-site parking and employee benefits.

Qualifications

• Previous experience within a sales or telesales role.
• Good IT skills with experience of MS Office
• Excellent telephone manner
• Strong written and verbal communication skills
• Good time management and the ability to prioritise workload.
• Confident, professional & resilient
• Live within a commutable distance to the depot based in Plymouth.

Responsibilities

• Make outbound calls to new and existing customers and handle inbound queries about orders and products.
• Upsell where appropriate and maximise opportunities.
• Work closely with the field sales team to develop new business accounts.
• Provide an excellent level of service to customers.

Skills

Sales experience

Telephone manner

Communication skills

Time management

Resilience

Live in Plymouth area

Tools

MS Office

Job description

Vero HR Limited in Plymouth is seeking an experienced Telesales Advisor to join an established team supporting new and existing customers, handling outbound and inbound calls and answering questions about orders and products.

You will work with the field sales team to develop new accounts, upsell where appropriate, and maintain a high level of service. The role offers a Monday–Friday schedule with on-site parking and employee benefits.