Telesales Advisor

Vero HR Limited; Plymouth; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

No weekends - Monday to Friday

28 days holiday including 3 Bank/Hols

Cycle to Work Scheme

Life Assurance

Pension Scheme

Staff Discounts

Learning and development opportunities

On site car parking

Long Service Award days

Employee Assistance Programme

Job summary

Vero HR Limited, on behalf of a well-established family-owned foodservice distributor in Plymouth, is seeking an experienced Telesales Advisor to join the Plymouth team. You will handle outbound calls, respond to queries about orders and products, and upsell while meeting customer expectations.

You will work with the field sales team to develop new business accounts and deliver excellent service to an existing client base, with a commutable depot location in Plymouth.

Qualifications

• Previous experience within a sales or telesales role.
• Good IT skills with experience of MS Office
• Excellent telephone manner
• Strong written and verbal communication skills
• Good time management and the ability to prioritise workload.
• Confident, professional & resilient

Responsibilities

• Make outbound calls and handle incoming queries regarding orders and products.
• Upsell opportunities with an existing client base while managing customer expectations.
• Collaborate with the field sales team to develop new business accounts and provide excellent service.

Skills

Sales experience

Telephone etiquette

Communication skills

Time management

Resilient

Tools

MS Office

Job description

We are the internal recruitment partner working with a well-established independent, family-owned enterprise that has been a cornerstone in the UK's foodservice distribution sector for nearly five decades.

We have an exciting opportunity for an experienced Telesales Advisor to join the well-established team in Plymouth.

The successful Telesales Advisor will provide an excellent service to new and existing customers, making outbound calls, and receiving incoming calls dealing with customer queries regarding orders and products.

You will be speaking to an existing client base and maximising opportunities to up-sell whilst managing customer expectations.

Working closely with the field sales team, you will develop new business accounts whilst providing an excellent level of service.

The successful candidate will be able to demonstrate the following:

• Previous experience within a sales or telesales role.
• Good IT skills with experience of MS Office
• Excellent telephone manner
• Strong written and verbal communication skills
• Good time management and the ability to prioritise workload.
• Confident, professional & resilient

Live within a commutable distance to the depot based in Plymouth.

Why you will like working with us:In return we are offering:

• A competitive salary of £25,350 per year (£13 per hour), with the potential to earn up to an additional £3,000 in commission.
• No weekends - Monday to Friday 9am -5pm.
• 28 days holiday including 3 Bank Holidays (Christmas Day, Boxing Day & New Years Day).
• Long Service Award days
• Employee Assistance Programme
• Cycle to Work Scheme
• Life Assurance Scheme
• Pension Scheme
• Staff Discounts
• Enhanced Sick Pay
• On site car parking
• Learning and development opportunities