Telesales Advisor

Vero Hr Ltd; Plymouth; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

28 days holiday including Bank Holids

Long Service Award days

Employee Assistance Programme

Cycle to Work Scheme

Life Assurance Scheme

Pension Scheme

Staff Discounts

Enhanced Sick Pay

On site parking

Learning and development opportunities

Job summary

Vero Hr Ltd is recruiting a Telesales Advisor for our well-established client in Plymouth. You will make outbound calls to new and existing customers, handle orders and product queries, and upsell where possible.

You’ll work with the field sales team to develop new business while delivering excellent service. The role is Monday to Friday, 9am–5pm, with a competitive salary of £25,350 per year and up to £3,000 in commission.

Qualifications

• Experience in sales or telesales.
• Good IT skills with MS Office.
• Excellent telephone manner.
• Strong written and verbal communication.
• Good time management and prioritise workload.
• Confident, professional & resilient.
• Live within a commutable distance to Plymouth.

Responsibilities

• Make outbound calls to new and existing customers.
• Handle inbound calls and resolve order/product queries.
• Upsell where appropriate to maximize opportunities.
• Collaborate with field sales to develop new business accounts.
• Provide excellent service and manage customer expectations.

Skills

Sales experience

Telephone manners

MS Office

Customer service

Time management

Job description

We are the internal recruitment partner working with a well-established independent, family-owned enterprise that has been a cornerstone in the UK's foodservice distribution sector for nearly five decades.

We have an exciting opportunity for an experienced Telesales Advisor to join the well-established team in Plymouth.

The successful Telesales Advisor will provide an excellent service to new and existing customers, making outbound calls, and receiving incoming calls dealing with customer queries regarding orders and products.

You will be speaking to an existing client base and maximising opportunities to up-sell whilst managing customer expectations.

Working closely with the field sales team, you will develop new business accounts whilst providing an excellent level of service.

The successful candidate will be able to demonstrate the following:

• Previous experience within a sales or telesales role.
• Good IT skills with experience of MS Office
• Excellent telephone manner
• Strong written and verbal communication skills
• Good time management and the ability to prioritise workload.
• Confident, professional & resilient
• Live within a commutable distance to the depot based in Plymouth.
• Why you will like working with us:

In return we are offering:

• A competitive salary of £25,350 per year (£13 per hour), with the potential to earn up to an additional £3,000 in commission.
• No weekends – Monday to Friday 9am -5pm.
• 28 days holiday including 3 Bank Holidays (Christmas Day, Boxing Day & New Years Day).
• Long Service Award days
• Employee Assistance Programme
• Cycle to Work Scheme
• Life Assurance Scheme
• Pension Scheme
• Staff Discounts
• Enhanced Sick Pay
• On site car parking
• Learning and development opportunities