Outbound Telesales Executive — Energy Growth

Global Highland Ltd; Inverness; Sur place; GBP 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Employee-owned organisation

Local community focus

Career development

Résumé du poste

Global Highland Ltd is recruiting an ambitious Outbound Telesales Executive to grow our client’s customer base while strengthening existing relationships. You’ll introduce a fresh electricity proposition with a personal, local service and honest advice, focusing on building trust with customers across Scotland.

Ideal candidates will have outbound sales experience, a consultative approach and strong CRM skills. This role offers a dynamic, customer-focused environment in a growing energy business.

Qualifications

• We’re looking for outbound telesales experience with a consultative approach.
• You should have a confident and engaging telephone manner.
• Experience using CRM systems and maintaining a sales pipeline.
• Strong planning, follow-up skills and a target-driven mindset.
• Commitment to excellent customer service and integrity.

Responsabilités

• Generate new business by making outbound calls and presenting the electricity proposition.
• Grow relationships with existing customers and identify upsell opportunities.
• Convert opportunities from inquiry to successful contracts.
• Lead renewal conversations to retain customers and demonstrate value.
• Maintain a professional, consultative telephone approach with customers.
• Record activity in CRM and manage timely follow-ups.
• Work toward sales, conversion and retention targets while upholding care standards.
• Represent the brand with trust, integrity and personal service.

Connaissances

Outbound telesales

Customer acquisition

Sales & retention

Telephone manner

CRM software

Pipeline management

Negotiation

Customer service

Relationship building

Outils

CRM software

Description du poste

Global Highland Ltd is recruiting an ambitious Outbound Telesales Executive to grow our client’s customer base while strengthening existing relationships. You’ll introduce a fresh electricity proposition with a personal, local service and honest advice, focusing on building trust with customers across Scotland.

Ideal candidates will have outbound sales experience, a consultative approach and strong CRM skills. This role offers a dynamic, customer-focused environment in a growing energy business.