Energy Sales & Customer Service Pro | Training & Growth

Global Highland Ltd; Inverness; On-site; GBP 18,000 - 24,000; Full time

Job summary

Global Highland Ltd in Inverness is recruiting a motivated Sales & Customer Service Advisor to join a friendly team in the energy sector. You will build relationships, drive sales and deliver outstanding service while developing your skills.

The role offers full training, ongoing support, and opportunities for professional development, with a permanent, full-time contract and a 40-hour week.

Qualifications

• Experience in sales or customer service is beneficial.
• Positive attitude, enthusiasm and a desire to deliver great customer service.

Responsibilities

• Building customer relationships through professional, friendly telephone communication.
• Driving sales opportunities by outbound calls and responding to enquiries.
• Delivering outstanding service by understanding customer needs and recommending products and services.
• Keeping customers informed about prices, offers and deals.
• Processing customer orders accurately from enquiry through to order.
• Supporting growth by identifying opportunities to win new customers and hit sales/margin targets.
• Working with colleagues to achieve team objectives and maintain high service standards.

Skills

Telephone skills

Customer service

Communication skills

Sales mindset

Organised

Job description

Global Highland Ltd in Inverness is recruiting a motivated Sales & Customer Service Advisor to join a friendly team in the energy sector. You will build relationships, drive sales and deliver outstanding service while developing your skills.

The role offers full training, ongoing support, and opportunities for professional development, with a permanent, full-time contract and a 40-hour week.