Outbound telesales executive appointment marker

MK Recruitment; Northwich; On-site; GBP 18,000 - 24,000; Full time

Job summary

MK Recruitment in Northwich is seeking an Outbound Telesales Executive Appointment Marker to join our on-site team. This full-time role focuses on making outbound calls, introducing products, and securing qualified appointments for the sales team, while maintaining CRM records and meeting targets.

You will follow scripts, handle routine inquiries, identify sales opportunities, and collaborate with colleagues to optimise outreach campaigns.

Qualifications

• Strong communication and customer service skills for effective interaction with prospective and existing customers.
• Lead generation and sales skills to identify opportunities, qualify prospects, and secure appointments.
• Customer support skills to respond to inquiries, resolve basic issues, and ensure a positive caller experience.
• Confidence on the phone, resilience in handling rejection, and the ability to meet or exceed targets.
• Prior experience in telesales or call centre work is beneficial.
• Familiarity with CRM tools and data entry skills are preferred.
• Consistent work ethic and reliability; on-site in Northwich are required.

Responsibilities

• Make outbound calls to prospective customers and introduce products or services.
• Follow up on leads and maintain accurate CRM records.
• Meet call and appointment targets set by the team.
• Handle basic customer inquiries and identify sales opportunities.
• Collaborate with colleagues to optimise outreach campaigns and scripts.
• Adhere to compliance guidelines and participate in training sessions.

Skills

Communication

Lead generation

Customer service

CRM tools

Phone skills

Tools

CRM software

Job description

Company Description

MK Recruitment is a specialist recruitment agency focused on connecting organizations with skilled professionals across a range of sectors. The company is committed to understanding client needs and matching them with candidates who can drive business growth. MK Recruitment values clear communication, professionalism, and long-term relationships with both employers and job seekers. Team members work in a supportive environment that encourages performance, integrity, and continuous improvement.

Role Description

The Outbound Telesales Executive Appointment Marker role is a full-time, on-site position based in Northwich. The role involves making outbound calls to prospective customers, introducing products or services, and securing qualified appointments for the sales team. Daily tasks include following up on leads, maintaining accurate records in the CRM system, and meeting call and appointment targets. The role also includes handling basic customer inquiries, identifying opportunities for sales, and collaborating with colleagues to optimize outreach campaigns. The position requires consistent professionalism on calls, adherence to scripts and compliance guidelines, and participation in regular performance reviews and training sessions.

Qualifications

• Candidates should possess strong Communication and Customer Service skills for effective interaction with prospective and existing customers.
• Candidates should possess Lead Generation and Sales skills to identify opportunities, qualify prospects, and secure appointments.
• Candidates should possess Customer Support skills to respond to inquiries, resolve basic issues, and ensure a positive caller experience.
• Candidates should demonstrate confidence on the phone, resilience in handling rejection, and the ability to meet or exceed performance targets.
• Prior experience in telesales, call center work, or a similar outbound calling environment is beneficial.
• Familiarity with CRM tools, basic computer literacy, and accurate data entry skills are preferred.
• A consistent work ethic, reliability in attendance, and the ability to work on-site in Northwich are required.