Outbound Sales Team Leader — Drive Growth & Coaching

phs Group plc; Skelmersdale; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

OTE £50,000

37.5 hours per week

23 days holiday + bank holidays

Free parking onsite

Pension scheme

ILM training

Job summary

Direct365 is seeking a Business Development Team Leader to lead a telesales and account management team in Skelmersdale. The role focuses on coaching, motivating and delivering growth through new customer acquisition and cross-selling.

You will drive pipeline, manage performance, and develop the team through training, coaching and recruitment support. Hybrid options exist after probation with a competitive salary and strong OTE potential.

Qualifications

• Minimum 4 years' telesales leadership experience within a target-driven environment.
• Proven track record of delivering and exceeding sales, revenue and margin targets.
• Strong coaching and sales training experience with the ability to inspire high performance.
• Experience managing outbound sales activity, account management and contact strategies.
• Commercially minded with excellent negotiation and relationship-building skills.
• Outstanding communication, leadership and motivational skills.
• Highly organised with strong time management and analytical abilities.
• Confident using CRM systems and Microsoft Office applications.
• The role is based on-site in Skelmersdale with hybrid options after a probationary period.

Responsibilities

• Leading, motivating and developing a team of sales advisors to exceed sales and KPI targets.
• Driving new business generation, pipeline management and conversion performance.
• Coaching and mentoring team members through regular training, call coaching and performance reviews.
• Creating a positive, high-energy sales culture that encourages success and continuous improvement.
• Identifying opportunities to increase revenue through upselling, cross-selling and new sales initiatives.
• Monitoring performance metrics and presenting regular sales results and insights.
• Supporting recruitment, onboarding and ongoing development of team members.
• Managing day-to-day people responsibilities including attendance, performance and engagement.

Skills

Telesales leadership

Sales coaching

Outbound sales

Negotiation

CRM systems

Microsoft Office

Leadership

Time management

Tools

CRM systems

Microsoft Office

Job description

Direct365 is seeking a Business Development Team Leader to lead a telesales and account management team in Skelmersdale. The role focuses on coaching, motivating and delivering growth through new customer acquisition and cross-selling.

You will drive pipeline, manage performance, and develop the team through training, coaching and recruitment support. Hybrid options exist after probation with a competitive salary and strong OTE potential.