Outbound Sales Specialist

Booksy Inc.; United Kingdom; Remote; GBP 30,000 - 45,000; Full time

Job summary

Join Booksy as an Outbound Sales Specialist and play a key role in converting leads and expanding our customer base. This fully remote position requires strong sales experience and offers excellent benefits, including a substantial holiday allowance and private medical coverage. If you're a self-starter eager to thrive in a dynamic environment, this role is for you.

Benefits

25 days holiday plus public holidays

Vitality Private Medical Cover

Enhanced pension scheme

Life assurance (4 x salary)

Lifestyle discounts through Vitality Program

Qualifications

• Proven hands-on experience in outbound sales.
• Industry knowledge or interest in beauty and salons.
• Medium/high level Salesforce skills required.

Responsibilities

• Convert warm leads and make outbound calls to generate new business.
• Identify lapsed customers and develop strategies to reactivate them.
• Collaborate with marketing to align strategies and track campaign results.

Skills

Sales

Lead Generation

Communication

Problem Solving

Organization

Tools

Salesforce

Google Suite

Job description

Your career as an Outbound Sales Specialist at Booksy will place you at the heart of our mission to empower beauty professionals. You'll be instrumental in converting warm leads, expanding our customer base, and mentoring a small team to achieve success. By embodying Booksy's values, you'll play a key role in driving our growth and shaping the future of our business.

What You'll Do:

• Lead Generation & Conversion: Actively follow up on warm leads to qualify and convert them into sales opportunities. Make outbound cold calls to potential leads to generate new business. Actively build an online presence (Instagram, TikTok, etc.) to build your Booksy brand and generate leads through these channels. Utilize email outreach, social selling, and other communication channels to engage prospects. Work closely with the marketing team to share best practices, identify trends and share ideas.
• Reactivation Campaigns: Identify lapsed customers or clients and develop strategies to bring them back on board through tailored outreach.
• Closed-Lost Opportunity Conversion: Analyze past closed-lost opportunities and develop strategies to re-engage them, turning them into warm leads. Collaborate with the sales team to review previous interactions, identify missed opportunities, and create a path forward for re-engagement.
• Collaboration & Reporting: Work closely with sales and marketing teams to ensure alignment of strategies and messaging. Provide regular updates on campaign results, lead quality, and conversion metrics. Maintain accurate records in CRM, tracking every interaction and lead progression. Excellent management of your pipeline and ensure each lead is worked effectively by following the prescribed contact strategy.
• General: Collaborate with your sales manager to develop and implement effective sales strategies. Meet and exceed monthly sales targets and KPIs by utilizing your own skills and experience, following the Booksy Sales Methodology, and maintaining a high level of productivity. Attend assigned meetings and training. Participate in ad hoc projects. Stay up-to-date with industry trends and market developments.

Essentially, to ensure you succeed in this role, you’ll need:

• Industry knowledge or interest (e.g., beauty, salons, nail tech, hair-dressing, etc.)
• You’ll need proven, hands-on experience in outbound sales position with a proven track record of success.
• Google Suite proficiency.
• Medium/high level of Salesforce skills.

What will set you apart:

• You will be someone who takes full ownership and responsibility of their performance.
• You will have a competitive nature and want to be the best.
• You won’t be afraid of hard work and you will have the grit and determination to make things happen.
• You will love speaking with people and helping them solve problems.
• You will have the patience of a saint at times!
• You will have quite a few balls to juggle so organization and time management will be essential to helping you keep them all in the air.
• You will need to be adaptable and not afraid of change or trying new things.
• You will see every challenge as an opportunity, and every problem as something you can help solve.
• You will be a great communicator with good persuasive skills.
• You will be a team player.

Benefits:

• This is a fully remote position within the UK, we take pride in being a globally distributed team
• A holiday allowance of 25 days + public holidays + your birthday day off
• Vitality Private Medical Cover, (including dental and optical) with self-funded top up options for dependents
• Access to Worksmile and Officevibe wellbeing app
• Enhanced pension - Enhanced salary sacrifice pension scheme. Employee contributes 5% and Booksy matches at 5 %
• Life assurance (4 x salary)
• Lifestyle discounts available through Vitality Program

A bit about Booksy:

A career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers to arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.

Working in a rapidly growing and evolving company comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you're a driven self-starter, with initiative and the motivation to grow your career in an environment that's rapidly changing as we scale-up globally, then the chances are that you'll love it at Booksy.