Outbound Sales Representative

Avetix Engineering; Consett; On-site; GBP 24,000 - 29,000; Full time

Job summary

Avetix Engineering is hiring an Outbound Sales Representative to generate qualified appointments and drive pipeline for our commercial team. You will perform high-volume outbound calling, identify prospects, and book meetings for Sales Managers.

Working in the Environmental Monitoring & Testing sector, you will maintain records in Microsoft Dynamics CRM, track activity against targets, and collaborate with colleagues to maximise conversion and revenue.

Qualifications

• Experience in outbound calling, telesales or similar high-activity roles.
• Experience in lead generation or appointment setting would be desirable.
• Experience using CRM systems (Microsoft Dynamics preferred but not essential).

Responsibilities

• To deliver a high volume of qualified sales appointments in line with monthly targets and company expectations
• Develop new business contacts through proactive outbound calling and structured prospecting activity
• Identify and re-engage lapsed or reduced-spend customers to generate new opportunities
• Research and build targeted prospect lists using online tools and internal systems
• Carry out cold calling campaigns to introduce our client's services and secure appointments
• Qualify opportunities at a basic level to ensure suitability for the sales team
• Book appointments for Sales Managers and Junior Sales Managers and ensure effective handover of information
• Maintain accurate and up to date records of all sales activity within Microsoft Dynamics CRM
• Track all appointments and related outcomes including quotes raised and revenue generated
• Work closely with the sales team to support pipeline development and maximise opportunity conversion
• Deliver activity levels required to achieve targets including call volumes and appointment bookings
• Report on activity levels, pipeline generation and performance against targets
• At all times work towards personal, Company and Group targets

Skills

Outbound calling

Telesales

Lead generation

Appointment setting

CRM systems

Tools

Microsoft Dynamics CRM

Job description

We are supporting a key client within the Environmental Monitoring & Testing sector who are looking to bring onboard an Outbound Sales Representative to support the growth of their commercial team.

Purpose of role:

To generate a consistent flow of qualified sales appointments for our client's commercial team through high-volume outbound calling and targeted prospecting activity. This role is focused purely on appointment generation and pipeline creation.

Main Responsibilities

• To deliver a high volume of qualified sales appointments in line with monthly targets and company expectations
• Develop new business contacts through proactive outbound calling and structured prospecting activity
• Identify and re-engage lapsed or reduced-spend customers to generate new opportunities
• Research and build targeted prospect lists using online tools and internal systems
• Carry out cold calling campaigns to introduce our client's services and secure appointments
• Qualify opportunities at a basic level to ensure suitability for the sales team
• Book appointments for Sales Managers and Junior Sales Managers and ensure effective handover of information
• Maintain accurate and up to date records of all sales activity within Microsoft Dynamics CRM
• Track all appointments and related outcomes including quotes raised and revenue generated
• Work closely with the sales team to support pipeline development and maximise opportunity conversion
• Deliver activity levels required to achieve targets including call volumes and appointment bookings
• Report on activity levels, pipeline generation and performance against targets
• At all times work towards personal, Company and Group targets

Performance & Incentives

Base salary: £26,600 On Target Earning of £35,000

• Each completed appointment (attended)
• First quote requested following the appointment
• First invoice paid by the customer originating from the appointment

Expected performance level: Target of approximately 200 appointments per month

Requirements:

Experience required to do this role:

• Experience in outbound calling, telesales or similar high-activity roles
• Experience in lead generation or appointment setting would be desirable
• Experience using CRM systems (Microsoft Dynamics preferred but not essential)