Outbound Sales Advisor

Confidential; London Borough of Islington; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Private healthcare cover

Employee Assistance Programme

Enhanced family leave policies

Pension scheme

Cycle to Work scheme

Season ticket loan

Team incentives

Company social events

Training and progression

Job summary

Confidential in Central London is seeking an Energy Renewals Expert / Outbound Sales Advisor to renew gas and electricity contracts for existing customers. You’ll work on a dialer, handling end-to-end renewals with a dynamic team and comprehensive training.

The role targets 100–200 outbound calls daily, with a clear path for progression and an uncapped OTE. Basic salary is £26,000 with realistic OTE £45,000 in Year 1, and offices are modern in Central London.

Qualifications

• Experience in sales, either B2B or B2C.
• Comfortable making 100 to 200 outbound calls per day.
• Highly motivated and target-driven.
• Excellent communicator with strong listening skills.

Responsibilities

• Make 100 to 200 outbound calls per day using a dialer.
• Renew gas and electricity renewals for existing customers.
• Build and maintain strong customer relationships.
• Present suitable energy solutions and negotiate deals.
• Act as dedicated account manager through renewal process.
• Schedule follow-up calls and deliver excellent service.
• Achieve daily, weekly and monthly KPIs and targets.
• Cross-sell additional services where appropriate.

Skills

Outbound calls

Sales experience

Target-driven

Relating with customers

Job description

Outbound Sales Advisor

Existing Clients Renewals

Location: Central London
Salary: £26,000 Basic OTE £45,000 Year 1 uncapped

Top Earners: Earning close to £100,000 per year

Salary: Negotiable upwards DOE
Hours: 8:30am - 5:30pm, Monday to Friday

The Opportunity

Are you a motivated, target-driven sales professional looking for a role with excellent earning potential and genuine career progression?

We're looking for ambitious Energy Renewals Experts to join a growing business in brand-new Central London offices. This is an outbound sales position focused on renewing gas and electricity contracts for existing customers.

Working on a dialler system, you'll be speaking with qualified customers and managing the full renewal process from initial contact through to close. You'll be joining a vibrant, fun and supportive team where full training is provided.

This role would suit candidates with B2 B or B2 C sales experience from any industry. Previous energy experience is preferred but not essential.

A DBS check will be required before starting employment.

The Role

As an Energy Renewals Expert, you will be responsible for managing and renewing a portfolio of existing customers, helping businesses secure the best possible gas and electricity contracts.

Key responsibilities include:

• Making 100 to 200 outbound calls per day using a dialler system.
• Managing gas and electricity renewals for existing customers.
• Building and maintaining strong customer relationships.
• Understanding customer requirements and presenting suitable energy solutions.
• Searching for and presenting the most competitive energy deals.
• Acting as a dedicated account manager throughout the renewal process.
• Scheduling and conducting follow-up calls.
• Delivering exceptional customer service.
• Negotiating and closing sales.
• Achieving daily, weekly and monthly KPIs and targets.
• Cross-selling additional services where appropriate.

About You

We're looking for someone who is:

Experienced in sales, either B2 B or B2 C.

Comfortable making 100 to 200 outbound calls per day.

Highly motivated and target-driven.

Resilient and confident working in a fast-paced sales environment.

Strong at building rapport and relationships.

Skilled in objection handling, negotiation and closing sales.

An excellent communicator with strong listening skills.

Professional and customer-focused.

A strong team player who enjoys contributing to a fun and energetic culture.

Experience within the energy sector is advantageous but not essential, as full training will be provided.

What's on Offer?

• £26,000 basic salary.
• Realistic first year OTE of £45,000.
• Top performers earning close to £100,000 per year.
• Full training and ongoing coaching.
• New, modern offices in Central London.
• Vibrant, fun and supportive team culture.
• Clear progression opportunities.
• Monday to Friday working hours only.
• Existing customer renewals rather than pure cold calling.

Benefits

• 25 days holiday, increasing with length of service
• Private healthcare cover
• Employee Assistance Programme and virtual GP access
• Enhanced family leave policies
• Pension scheme and life assurance
• Cycle to Work scheme
• Season ticket loan options
• Regular team incentives and performance rewards
• Company social events and celebrations
• Ongoing training, development and career progression opportunities