Outbound Sales Advisor

KPI Recruiting; Crewe; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Full training

Team environment

Career development

Incentives

Employee discounts

Job summary

KPI Recruiting is seeking an enthusiastic Outbound Sales Advisor in Crewe to drive sales through outbound calls, lead generation and building customer relationships. This full-time role offers clear targets, supportive team and opportunities to earn bonuses.

You’ll promote our products, upsell, maintain CRM records and work with Customer Service to maximise opportunities. Training provided and a friendly, target-driven environment.

Qualifications

• 6 months plus sales, telesales or customer service experience.
• Confident, professional telephone manner.
• Strong communication and relationship-building skills.
• Target-driven with a positive attitude.
• Good IT skills including MS Office and CRM systems.

Responsibilities

• Contact existing and prospective customers to promote products and services.
• Identify sales opportunities and upsell own-brand products.
• Build and maintain strong customer relationships.
• Manage warms leads and sales pipelines in the CRM.
• Achieve individual and team sales targets and KPIs.
• Deliver exceptional customer service on every interaction.
• Collaborate with Customer Service to maximise opportunities.
• Keep customer records accurate and up to date.

Skills

Sales experience

Telesales

Customer service

Telephone manner

Communication skills

Relationship-building

Target-driven

IT skills

CRM systems

Tools

CRM systems

MS Office

Job description

Outbound Sales Advisor

Crewe
Full Time 40 Hours Per Week
Competitive Salary + Bonus Opportunities

Are you a confident communicator with a passion for sales and customer service? We're looking for a motivated Outbound Sales Advisor to join our growing team and help drive sales through outbound calling, lead generation, and customer relationship building.

This is a fantastic opportunity to join a supportive, target-driven environment where your success is recognised and rewarded.

What You'll Be Doing

• Contact existing and prospective customers to promote our products and services.
• Identify sales opportunities and upsell our own-brand products.
• Build and maintain strong customer relationships.
• Manage warm leads and sales pipelines through our CRM system.
• Achieve individual and team sales targets and KPIs.
• Deliver exceptional customer service on every interaction.
• Work closely with Customer Service and other departments to maximise sales opportunities.
• Keep customer records accurate and up to date.

What We're Looking For

• Previous sales, telesales, or customer service experience - 6 months plus.
• A confident and professional telephone manner.
• Strong communication and relationship-building skills.
• Target-driven with a positive attitude and desire to succeed.
• Good IT skills, including Microsoft Office and CRM systems.
• A team player who enjoys contributing to a shared goal.

What We Offer

Full training and ongoing coaching
Supportive team environment
Career development opportunities
Performance-related incentives and rewards
Employee discounts on products and services

Available Shift Patterns

Option 1: Monday to Friday (40 Hours)

• Monday: 08:50am - 7:30pm
• Tuesday to Thursday: 08:50am - 5:20pm
• Friday: 08:50am - 3:20pm

Option 2: Monday to Thursday (40 Hours)

• Monday to Thursday: 08:50am - 7:30pm

INDCOM