Sortation Supervisor: Lead Fast-Paced Warehouse Ops

Jingdong Development France; Manchester; On-site; GBP 26,000 - 34,000; Full time

Job summary

JINGDONG Logistics is seeking a Sorting Supervisor in the UK to lead daily sortation operations at our Manchester site. You will manage a team of staff and agency workers, coordinate with inbound/outbound and transport teams, and monitor performance against KPIs to keep throughput on plan.

The role requires supervisory experience in warehousing, strong English communication, and the ability to work flexible shifts including weekends and peak periods.

Qualifications

• Supervisory or team-leader experience in a warehouse/logistics environment.
• Ability to motivate a team and manage workload under pressure.
• Good understanding of English communication in a UK warehouse setting.
• Basic data and reporting skills; experience with Excel; familiarity with WMS/sorting systems advantageous.
• Willingness to work shifts, weekends and peak periods.

Responsibilities

• Supervise daily sorting operations across shifts, allocating staff to lines based on volume forecasts.
• Monitor throughput, sorting accuracy and backlog; elevate and address deviations promptly.
• Manage a mixed team of employees and agency workers, including attendance, breaks and coaching.
• Ensure health and safety standards, site procedures and quality requirements on the sorting floor.
• Coordinate with inbound/outbound teams and transport to smooth handovers and prevent line blockages.
• Track team performance and productivity KPIs, prepare shift reports, and support continuous improvement.
• Support peak-season planning, flexible shift arrangements and surge staffing in coordination with the Operations Manager.
• Complete other reasonable tasks assigned by the Operations Manager or line manager.

Skills

Supervisory experience

Team leadership

English communication

Tools

Excel

WMS

Job description

JINGDONG Logistics is seeking a Sorting Supervisor in the UK to lead daily sortation operations at our Manchester site. You will manage a team of staff and agency workers, coordinate with inbound/outbound and transport teams, and monitor performance against KPIs to keep throughput on plan.

The role requires supervisory experience in warehousing, strong English communication, and the ability to work flexible shifts including weekends and peak periods.