Night Shift Outbound Lead - Logistics Operations

JD.com Inc.; Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Job summary

JINGDONG Logistics (JD Logistics), part of JD.com, operates as a leading technology-driven supply chain and logistics solutions provider based in the United Kingdom. The outbound team is responsible for coordinating picking, packing, and related tasks to ensure timely deliveries while maintaining high accuracy and safety standards.

In Milton Keynes, you will monitor the end-to-end outbound process, implement JIT and data-driven improvements, and collaborate with cross-functional teams to

Responsibilities

• Manage outbound team members and coordinate picking, packing, and other operational tasks.
• Develop JIT wave monitoring plans and system-based order task allocation strategies to ensure daily outbound tasks are completed efficiently.
• Monitor all stages of the outbound process in real time, coordinate resolution of customer-reported exceptions, and liaise with courier companies.
• Analyze outbound data (e.g., labor productivity, accuracy rate) to optimize processes and space utilization.
• Organize skill training for team members, enforce safety standards, and foster a compliant and efficient work environment.
• Collaborate with logistics and customer service teams to coordinate inventory management and order fulfillment.

Skills

Team management

Outbound operations

Process monitoring

Data feedback

Job description

JINGDONG Logistics (JD Logistics), part of JD.com, operates as a leading technology-driven supply chain and logistics solutions provider based in the United Kingdom. The outbound team is responsible for coordinating picking, packing, and related tasks to ensure timely deliveries while maintaining high accuracy and safety standards.

In Milton Keynes, you will monitor the end-to-end outbound process, implement JIT and data-driven improvements, and collaborate with cross-functional teams to