Outbound B2B Telesales Executive

Essentia Solutions Group; Greater London; Hybrid; GBP 28,000 - 32,000; Full time

Job summary

Essentia Solutions Group in London (NW10) seeks a confident Telesales & Sales Support Executive to generate new business opportunities while supporting the wider sales team. The role combines outbound telesales, lead generation, appointment setting and sales administration, with a strong focus on building relationships and meeting clear targets.

This hybrid role is office-preferred with some flexibility; you will work to KPIs in a fast-paced environment, supporting CRM updates and ongoing sales

Qualifications

• 2+ years' experience in telesales, outbound sales or appointment setting.
• Excellent spoken English and communication skills.
• Confident and professional telephone manner.
• Resilient, motivated and target-driven.
• Highly organised with good attention to detail.
• Strong IT skills.

Responsibilities

• Make high-volume outbound B2B calls to targeted prospects.
• Identify decision-makers, qualify opportunities and book appointments.
• Follow up warm leads and support sales campaigns.
• Build and maintain a strong sales pipeline.
• Support the sales team with follow-ups, diary coordination and administration.
• Keep CRM records, call notes and customer information accurate.
• Manage callbacks, reminders and basic activity reporting.
• Work to KPIs within a monitored and recorded call environment.
• Use feedback and coaching to continually improve performance.

Skills

Telesales experience

Outbound sales

Phone communication

Organised

IT skills

Resilient

Tools

CRM systems

Job description

Essentia Solutions Group in London (NW10) seeks a confident Telesales & Sales Support Executive to generate new business opportunities while supporting the wider sales team. The role combines outbound telesales, lead generation, appointment setting and sales administration, with a strong focus on building relationships and meeting clear targets.

This hybrid role is office-preferred with some flexibility; you will work to KPIs in a fast-paced environment, supporting CRM updates and ongoing sales