Out of Hours Veterinary Patient Care Assistant

CVS Group UK; Manchester; On-site; GBP 10,000 - 12,000; Part time

Benefits offered by this job

Staff discounts on veterinary bills

Staff discounts on Animed Direct

Employee Assistance Programme

Five weeks' annual leave (pro rata)

Job summary

CVS Vets in Manchester is hiring a Veterinary Patient Care Assistant to join our team at Unit A1, Priestley Road, Wardley Business Park. This permanent, part-time role offers 21 hours per week on a 4-on 4-off pattern, with a night shift from 23:00 to 06:30.

You will support RVNs and Vets, assist with animal restraint, care for patients, and contribute to a friendly, pet-first practice. Benefits include pay at national minimum wage, five weeks' leave pro rata, staff discounts, and wellbeing

Qualifications

• Customer service and public interaction experience.
• Ability to handle emotional situations with kindness and professionalism.
• Strong communication skills with genuine empathy.
• Experience in animal welfare, preferably from a veterinary environment.

Responsibilities

• Support the Nurses with patient care.
• Assist Vets and Nurses with animal restraint.
• Walk, feed, and clean patients.
• Prepare emergency and operating facilities.
• Perform general cleaning and maintenance.
• Run internal lab samples.
• Answer emergency calls.
• Support the reception team with appointments and payments.

Skills

Customer service

Resilience

Communication

Empathy

Team player

Animal care

Job description

PET Wors0299 Are you ready to put pets first? Join our team as our new

Veterinary Patient Care Assistant. At

Role Details

Location: Unit A1, Priestley Road, Wardley Business Park, Worsley, Manchester, M28 2LY

Contract: Permanent

Hours: 21 hours per week, working on a 4-on 4-off shift pattern

Shift Pattern: Monday – Sunday, working 23.00 – 06.30

Salary: Will be paid at the National Minimum Wage

Discover Our Practice

Get a glimpse of what makes us special:

About CVS Vets

Joining a CVS Vets-owned practice is more than just starting a job—it's the beginning of a rewarding career with one of the UK's leading veterinary groups.

Our mission is simple yet meaningful: to provide the best possible care for animals, and this dedication guides everything we do.

With a network of over 500 practices and more than 8,000 devoted professionals, you'll become part of a supportive community focused on one goal: putting pets first.

It’s in our nature – to care, to support, to learn and to progress. That's what sets us apart at CVS Vets.

About The Role

The Patient Care Assistant position is crucial in any veterinary practice. You'll support our skilled RVN's and Vets in providing exceptional care to our animal patients.

Your Responsibilities Will Include

• Supporting the Nurses with patient care
• Assisting Vets and Nurses with animal restraint
• Walking, feeding, and cleaning patients
• Preparing emergency and operating facilities
• Performing general cleaning and maintenance
• Running internal lab samples
• Answering emergency calls
• Supporting the reception team when needed, including booking appointments and processing payments

Who We're Looking For

• Skilled in customer service and public interaction
• Resilience and the ability to handle emotional situations with kindness and professionalism
• Strong communication skills paired with genuine empathy
• Experienced in animal welfare, including feeding, cleaning, and handling – this is essential and preferably from/in a veterinary environment
• Resilient and capable of handling emotional situations
• Positive and a team player

Our Offer To You

• Salary aligned with the National Minimum Wage
• Five weeks' annual leave (pro rata) per annum, plus bank holidays
• Staff discount scheme on Veterinary bills and care
• Staff discount on Animed Direct, our online dispensary, where you can benefit from discounts on pet medicines, products and food
• Employee Assistance Programme for confidential wellbeing support
• And lots more, as part of our commitment to help you feel recognised, supported and appreciated!

CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We're committed to building a workforce that reflects the diverse communities we serve.

Please note: We can only accept and progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.