Night Veterinary Patient Care Assistant

CVS Veterinary Group; East Midlands; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Salary aligned with minimum wage

Staff discount on veterinary bills

Staff discount on Animed Direct

Employee Assistance Programme

More benefits

Job summary

CVS Vets is seeking a dedicated Night Veterinary Patient Care Assistant at our Derbyshire hospital. You will support RVNs and Vets, providing nursing care and handling patients during night shifts from 21:00 to 05:30.

The role requires experience with animal welfare in a veterinary setting, ability to stay calm in busy environments, and strong communication and empathy. Benefits include staff discounts and wellbeing support.

Qualifications

• Experience with animals in a veterinary setting.
• Ability to work in a fast-paced environment.
• Strong communication and empathy.
• Resilience in emotional situations.

Responsibilities

• Provide nursing care to patients.
• Assist Vets and Nurses with animal restraint.
• Walk, feed, and clean patients.
• Prepare emergency and operating facilities.
• Perform general cleaning and maintenance.
• Run internal lab samples.
• Support telephone calls and reception duties in the absence of a receptionist.

Skills

Animal welfare

Communication

Customer service

Teamwork

Job description

Are you ready to put pets first? Join our team as our new Night Veterinary Patient Care Assistant.

At Dovecote Veterinary Referrals, we make pets a priority every day!

Role Details:

Location: 5 Delven Lane, Castle Donington, Derbyshire, United Kingdom, DE74 2LJ

Contract: Permanent

Hours: 40 hours per week, working one-week on and one-week off

Shift Pattern: Monday - Sunday on a 21.00 - 05.30 shift

Discover Our Hospital:

Get a glimpse of what makes us special: Veterinary Referral Hospital | Dovecote Veterinary Referrals

About CVS Vets:

Joining a CVS Vets-owned practice is more than just starting a job-it's the beginning of a rewarding career with one of the UK's leading veterinary groups.

Our mission is simple yet meaningful: to provide the best possible care for animals, and this dedication guides everything we do.

With a network of over 500 practices and more than 8,000 devoted professionals, you'll become part of a supportive community focused on one goal: putting pets first.

It's in our nature - to care, to support, to learn and to progress. That's what sets us apart at CVS Vets.

About the role:

The Patient Care Assistant position is crucial in any veterinary practice. You'll support our skilled RVN's and Vets in providing exceptional care to our patients.

Your responsibilities will include:

• Providing nursing care to our patients
• Assisting Vets and Nurses with animal restraint
• Walking, feeding, and cleaning patients
• Preparing emergency and operating facilities
• Performing general cleaning and maintenance
• Running internal lab samples
• Providing support with answering telephone calls and reception duties (as there is no Receptionist on duty)

Who We're Looking For:

• Experienced in animal welfare, including feeding, cleaning, and handling - this is essential! Preferably in a veterinary environment
• Being able to work in a fast-paced and very busy environment, whilst remaining calm and focused
• Resilience and the ability to handle emotional situations with kindness and professionalism
• Strong communication skills paired with genuine empathy
• Skilled in customer service and public interaction
• Resilient and capable of handling emotional situations

Our Offer to You:

We understand that benefits matter. Here are just a few of the perks you'll enjoy:

• Salary aligned with the National Minimum Wage
• Staff discount scheme on Veterinary bills and care
• Staff discount on Animed Direct, our online dispensary, where you can benefit from discounts on pet medicines, products and food
• Employee Assistance Programme for confidential wellbeing support
• And lots more, as part of our commitment to help you feel recognised, supported and appreciated!

For a full list of what we offer, click here: CVS Vets | What We Offer

CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We're committed to building a workforce that reflects the diverse communities we serve.

Please note: We can only accept and progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.