Out-of-Hours Care Coordinator

Westfield Secondary School; Sheffield; On-site; GBP 23,000 - 28,000; Full time

Job summary

Home First Community is seeking an experienced Out of Hours Coordinator to support our domiciliary care service beyond standard hours. You will be the first point of contact for urgent issues, staffing challenges, and service user needs, ensuring safe, responsive, and person-centred care.

You will work with a dynamic team and use IT systems to update schedules and records, while safeguarding and best practice principles guide all decisions.

Qualifications

• Experience in domiciliary care or similar health/social care setting.
• Understanding of safeguarding and person-centred care.
• Ability to work independently and take responsibility.

Responsibilities

• Coordinate care delivery during out-of-hours periods.
• Respond calmly and effectively to emergencies and last-minute changes.
• Support and guide care staff, ensuring confidence and continuity.
• Solve problems quickly and effectively to maintain service quality.
• Communicate clearly with staff, service users, and professionals.
• Use IT systems to update schedules, records, and communications.
• Ensure all decisions reflect safeguarding and best practice principles.

Skills

Domiciliary care experience

Safeguarding knowledge

Independent working

Decision making

IT literacy

Job description

Home First Community is seeking an experienced Out of Hours Coordinator to support our domiciliary care service beyond standard hours. You will be the first point of contact for urgent issues, staffing challenges, and service user needs, ensuring safe, responsive, and person-centred care.

You will work with a dynamic team and use IT systems to update schedules and records, while safeguarding and best practice principles guide all decisions.