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City of York Council is seeking a compassionate and proactive Housing Support Officer to help reduce rough sleeping across the City. You will manage a caseload and work with individuals who do not have a local connection to York, coordinating with local authorities to re-engage services and access sustainable accommodation.
The role involves working with partner agencies and offering flexible working arrangements, with a commitment to learning and development, benefiting staff wellbeing through
Are you passionate about supporting people experiencing homelessness and committed to helping individuals move away from rough sleeping? We are looking for a compassionate, proactive, and resilient individual to join our team and help reduce rough sleeping across the City.
This rewarding role involves working alongside people without a local connection to York, who hold a connection elsewhere, to re-engage with services in that district. This will involve building trusting relationships, and supporting them to access the services they need to improve their circumstances and secure sustainable accommodation. This will be working specifically with local authorities where the individual may be entitled to housing to support with return and to connect with the right services.
You will manage a caseload of individuals, co-ordinating support plans and working closely with local authorities and partner agencies to explore housing options, including reconnecting individuals with areas where they have a local connection and are entitled to housing assistance.
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.
This post is not suitable as a job share opportunity.
If you are an internal candidate interested in applying for this job as a secondment opportunity, please discuss with your current line manager before submitting your application.
The duties of this post require the postholder to undertake a basic Criminal Record check (unspent convictions only) via the Disclosure and Barring Service.
The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.
For further information or an informal discussion please contact Lewis Rodgers or Pamela Wallace.
Tel: 01904 553318 or 07923206115
Email: lewis.rodgers@york.gov.uk or pamela.wallace@york.gov.uk
Closing date: 26 November 2026 at 12 midnight
Interview date: Friday 4 December 2026