Orthotics Administration Assistant

VerseOne Group; Leigh on Sea; On-site; GBP 10,000 - 15,000; Part time

Job summary

Mid and South Essex NHS Foundation Trust is seeking a motivated administrator to support the Orthotics Appliance Office, ensuring smooth clinic operations and stock management. You will handle post, phones, appointments, and purchase orders, coordinating with Orthotists and suppliers to meet patient needs.

The role requires good communication, organisational skills, and familiarity with medical terminology. Part-time 15 hours weekly with pro rata pay; closing date 20/10/2026.

Qualifications

• 5 GCSE's Grade A*-C including English and Maths
• Competent in Microsoft Office tools
• NVQ1 – Business Administration
• ECDL
• Medway, CED, EROS (in house training provided)
• Understanding of Medical Terminology

Responsibilities

• To undertake various administration tasks such as handling post, answering the telephone to patients and staff, booking/cancelling appointments through Medway, preparing clinics ensuring all goods have been received and are put together for the Orthotist’s clinic each day, process/purchase/rotate stock or goods that have arrived or are needed for patients to either collect or have fitted in clinic, process orders from clinic, scanning documents onto CED.
• Raising and generating purchase order numbers with regard to Orthotic suppliers through the system.
• Process patient/staff enquiries either through face to face contact when patients collect goods or arrive for clinic appointments, via the telephone or via email.
• Direct liaison with the Orthotist regarding patients, referrals, order queries, clinic queries etc. and process orders from clinic ensuring items are purchased with more than enough time for the patients next appointment.
• Direct liaison with the supplier chasing missing orders, outstanding purchase order numbers, raising concerns regarding damaged goods etc. where necessary.
• Direct liaison with MSK management to raise any queries or concerns where necessary.
• Attend all departmental or team meetings.

Skills

Medical terminology

Education

GCSEs Grade A*-C including English and Maths

NVQ1 – Business Administration

ECDL

Tools

Medway

CED

EROS

Job description

Mid and South Essex NHS Foundation Trust is seeking a motivated administrator to support the Orthotics Appliance Office, ensuring smooth clinic operations and stock management. You will handle post, phones, appointments, and purchase orders, coordinating with Orthotists and suppliers to meet patient needs.

The role requires good communication, organisational skills, and familiarity with medical terminology. Part-time 15 hours weekly with pro rata pay; closing date 20/10/2026.