Orthotics Admin & Clinic Support Specialist

Opcare Limited; United Kingdom; Remote; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

35–41 days holiday (incl bank holidays

Refer a Friend incentive scheme

Enhanced Family Leave/Pay

Cycle to Work Scheme

Job summary

AM Healthcare Group is recruiting an Orthotic Administrator for the Northeast London Region, based at Harold Wood Community Health Clinic in Romford. You will process referrals, prepare patient items for clinics, maintain stock, and liaise with suppliers to ensure timely availability for patient appointments.

This role also involves responding to queries, supporting the orthotic referral pathway, and providing high‑level administrative support to the multidisciplinary team.

Qualifications

• Proven track record in administration or stores administration.
• Microsoft 365 experience.
• Experience in a healthcare environment is preferred.
• Excellent organisation and ability to meet deadlines.

Responsibilities

• Process orthotic referrals via email or e-referral on REHAPP.
• Accurately add new patient details to REHAPP.
• Perform additional admin tasks (scanning notes, sending information).
• Support external clinic administration including preparing clinic items.
• Book and manage shipping (UPS).
• Act as the main point of contact for admin tasks and queries.
• Book goods in/out, process orders, manage shipping and stock transfers.
• Maintain stock levels and store labelling/housekeeping.
• Process returns to suppliers.
• Manage REHAPP-related workflows.
• Ensure PPE stock levels and participate in weekly stock counts.

Skills

Excellent organisational and prioritis

Strong written and verbal comms

Attention to detail

MS Office proficiency

Data security awareness

Team player with initiative

Physical capability to move boxes

Tools

Microsoft 365

Job description

AM Healthcare Group is recruiting an Orthotic Administrator for the Northeast London Region, based at Harold Wood Community Health Clinic in Romford. You will process referrals, prepare patient items for clinics, maintain stock, and liaise with suppliers to ensure timely availability for patient appointments.

This role also involves responding to queries, supporting the orthotic referral pathway, and providing high‑level administrative support to the multidisciplinary team.