Orthotics Admin & Clinic Purchases Clerk

VerseOne Group; Leigh on Sea; On-site; GBP 23,000 - 28,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking an Appliance Officer to support the Orthotics Appliance Office, handling administration, ordering, and stock management to keep the clinic running smoothly.

You will liaise with the Orthotist, place and track orders, and manage stock brought to clinics while maintaining clear records and responding to patient and staff enquiries as needed.

Qualifications

• 5 GCSE's Grade A*-C including English and Maths
• Competent in Microsoft Office tools
• NVQ1 - Business Administration
• ECDL
• Medway, CED, EROS (in house training provided)
• Understanding of Medical Terminology

Responsibilities

• To undertake various administration tasks such as handling post, answering the telephone to patients and staff, booking/cancelling appointments through Medway, preparing clinics ensuring all goods have been received and are put together for the Orthotist's clinic each day, process/purchase/rotate stock or goods that have arrived or are needed for patients to either collect or have fitted in clinic, process orders from clinic, scanning documents onto CED.
• Raising and generating purchase order numbers with regard to Orthotic suppliers through the system.
• Process patient/staff enquiries either through face to face contact when patients collect goods or arrive for clinic appointments, via the telephone or via email.
• Direct liaison with the Orthotist regarding patients, referrals, order queries, clinic queries etc. and process orders from clinic ensuring items are purchased with more than enough time for the patients next appointment.
• Direct liaison with the supplier chasing missing orders, outstanding purchase order numbers, raising concerns regarding damaged goods etc. where necessary.
• Direct liaison with MSK management to raise any queries or concerns where necessary.
• Attend all departmental or team meetings.

Skills

Strong organisational skills

Understanding of Medical Terminology

General knowledge of office duties

Education

NVQ1 - Business Administration

ECDL

Tools

Microsoft Office

Medway

CED

EROS

Job description

Mid and South Essex NHS Foundation Trust is seeking an Appliance Officer to support the Orthotics Appliance Office, handling administration, ordering, and stock management to keep the clinic running smoothly.

You will liaise with the Orthotist, place and track orders, and manage stock brought to clinics while maintaining clear records and responding to patient and staff enquiries as needed.